Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

Tech companies who build deep expertise as a best and first customer of their products truly differentiate themselves from the rest. That’s why the Okta on Okta team here at Okta is more than just an IT services function- it’s a competitive advantage! We own Okta’s workforce, customer, and federal implementations of Okta’s own identity platform. We also partner with the rest of the business and influence our own product’s development so it suits our needs as a high-growth company. Finally, we showcase how we solve challenges at Okta using Okta technology to existing and prospective customers!

As the Okta on Okta Customer Identity Product Manager, you will report to the Leader of Okta on Okta Product and be a key team member that will build and execute a vision of what a world-class, comprehensive Customer Identity service should be to empower and harden Okta’s business. Utilizing Okta’s own Customer Identity capabilities, you will support your colleagues and business stakeholders through complex, high-impact identity security projects that utilize industry leading identity and security concepts, models, and practices. If you have a passion for using identity to empower customers while working with new technology in a high-energy, security-centric environment with an even higher-energy team, then this opportunity is for you!

 

Responsibilities

Set and implement the roadmap for Okta’s own implementation of Customer Identity Cloud (CIC) for all business use cases; partnering with your Product counterparts in the Customer Identity Cloud product organization to influence their roadmap based on Okta’s own needs, and drive the implementation and user experience outcomes for their application within the business. You will guide Okta on Okta engineering capacity with an unwavering eye toward making Okta the most secure company in the world and constantly finding opportunities for improvement. Ultimately, with the goal that our implementation be the reference implementation of Okta technology. 

 

Support Okta’s implementation of the Okta CIC platform for our own customer identity use cases; driving technical and process improvements ensuring that our implementation is the most secure reference implementation of Okta technology. 

• Understand development projects and work closely with development teams; ensuring best practices as it relates to software development lifecycle (SDLC)
• Guide business customers through the entire project lifecycle; conduit between the business and technical delivery teams
• Own the customer identity Okta on Okta roadmap and prioritization of projects the Okta on Okta engineers dedicate capacity to; including facilitating enhancements as well as new feature releases
• Own, write and review requirements with business partners, product analysts and engineers across Okta; negotiate detailed requirements and solution design trade-offs
• Define and implement best practice customer identity business processes, dashboards, use cases and documentation to ensure a robust and durable program
• Lead the writing of user stories and acceptance criteria
• Lead testing and quality control and assurance activities across departments
• Create and maintain technical documentation for the team to reference and share with our internal customers

 

Qualifications

• 5+ years’ experience in technical, business, and/or IT roles; specific experience working with development teams utilizing secure development lifecycle processes
• 2+ years’ experience working with Customer Identity deployments
• 2+ years’ experience managing a product or service within a technology organization or leading development projects
• Proven track record of developing and executing on enterprise customer identity solutions
• Advanced knowledge of general industry IAM concepts and best practices, particularly relating to customer identity
• Knowledge of security and compliance frameworks such as NIST/FedRamp, SOX, SOC, ISO, SOC2, PCI, ZeroTrust, SaaS Security Framework, Data Security Foundations, etc.
• Exceptional interpersonal skills and the ability to communicate effectively with both technical and non technical audiences
• Experience managing numerous, competing demands from stakeholders while maintaining excellent and on time delivery
• Exhibit strong leadership and influencing skills in a complex, matrix environment and demonstrates the ability to broker agreements among diverse, differing, or completing priorities and perspectives
• Confidence working within SDLC and agile methodologies
• Okta Workforce, Okta Customer, and/or CIDPro certifications strongly preferred

#LI-Remote

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$158,000—$221,000 USD The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $175,000—$245,000 USD

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.