Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100+ cities with over 200 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now! To continue to push the boundaries for hyper-localisation while balancing the value of local customization and complexity of many markets we are looking for a Product Optimisation Manager to join our Product Optimisation team. Are you ready for the voyage of a lifetime?

Want to learn more about the Product Optimisation team? Check out what our Head of Product Optimisation Anton Kärrman has to say!

YOUR MISSION AT VOI

As Product Optimisation Manager you are responsible for driving end-to-end success in customising and optimising the product- and service in our markets. In this role you will balance the value of local customisation vs the complexity of many markets and work data-driven with supporting managers across Voi in identifying needs and opportunities, guiding decision making, tuning prioritisation and strategy, and acting as a tactical project manager for our most important product optimisation initiatives. This will include:

• Advising the local market teams on scaling and customisation of key features and parameters of the product to maximise local business impact
• Improving product education and supporting local teams in understanding products and their impact on performance, including how different features interlinks and should be combined
• Collaborating with product teams to facilitate experiments that validates new functionality, and work hands on with identifying and conducting experiments to validate optimisation hypotheses, especially for features being beyond the initial piloting and validation stage
• Providing product and management teams with synthesised insights to support key business decisions and prioritisation based on cross-market patterns, pain-points and performance data
• Driving improvements in product processes and collaboration with stakeholders outside the R&D organisation
• Continuously identify and prioritise new opportunities for product optimisation and share hypotheses and learnings with other teams where needed to achieve better outcomes

WHAT YOU NEED TO EMBARK

We’re looking for a structured, strategic and highly analytical problem solver, with a data-driven approach and the ability to manage multiple projects and drive adaptation in a dynamic environment. In addition to being fluent in English, self-sufficient and goal-oriented, we believer the right person has: 

• Bachelor within business, economics, engineering or similar
• Fluent in English, both written and verbally
• Experience from working in product operations, product management, strategy consulting, operations management, commercial development or similar
• Experience from making decisions or recommendations to optimise business outcomes and financial performance
• Experience from managing projects and driving change with multiple stakeholders across different business functions
• Experience from working hands-on with data analytics and business case modelling, knowledge of SQL, tableau and metabase is a merit

WHY VOI?

Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:

• Join a fast-moving scaleup and the #1 e-scooter operator in Europe
• Get “skin in the game” through our employee options program
• Have a key role in driving service localisation and our most important product optimisation initiatives
• Collaborate with inspiring, motivated and fun colleagues working towards a common goal
• Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution