Program Manager, Operations

Full Time
New York, NY, USA
5 months ago

At Google DeepMind, we value diversity of experience, knowledge, backgrounds and perspectives and harness these qualities to create extraordinary impact. We are committed to equal employment opportunity regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy, or related condition (including breastfeeding) or any other basis as protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.

Snapshot:

The role of the Program Management Team is to organise and enable our research teams to be the best at what they do and to make fast-paced progress towards our mission. We continually pursue scalable and sustainable ways to optimise research, striving to ensure we cultivate an environment where people can be both highly collaborative and deeply creative, making responsible and pioneering research progress at pace. We build strong relationships with teams, bringing clarity to ambiguity and providing stability during change. We are active, curious and thoughtful about deepening our understanding of people; their preferences, their needs and their work. We use our coaching skills to support and enable people and teams to do their best work together. We continually deepen our domain knowledge, working alongside researchers and engineers to ensure all our work is advancing towards our mission.

About us:

We’re a dedicated scientific community, committed to “solving intelligence” and ensuring our technology is used for widespread public benefit.

We’ve built a supportive and inclusive environment where collaboration is encouraged and learning is shared freely. We don’t set limits based on what others think is possible or impossible. We drive ourselves and inspire each other to push boundaries and achieve ambitious goals.

We constantly iterate on our workplace experience with the goal of ensuring it encourages a balanced life. From excellent office facilities through to extensive manager support, we strive to support our people and their needs as effectively as possible.

Our list of benefits is extensive, and we’re happy to discuss this further throughout the interview process!

The role:

As a Program Manager, you will lead complex programs stemming from the Governance & Legal space - including Strategic Governance, Legal, and Public Policy & Affairs teams - with strong cross-functional components. You’ll need to apply program management methodologies to multiple initiatives simultaneously, balancing progress and risk to deliver sustainable change to meet objectives. You will be adept at navigating through ambiguity, guiding and enabling teams to be both highly creative and collaborative. You will use your expertise to coach others and develop consistent approaches to project and program management.

You will be a strategic partner to leadership, incubating or leading multiple projects, programs, and/or short-term initiatives to support and enable rapid progress in a highly complex space. You will do this through an ability to rapidly learn new context, quickly develop professional relationships, and produce meaningful results in highly ambiguous environments. Given the breadth of work, you will leverage skills ranging from strategic structuring and planning in complex spaces, to team-building and program development, to deep-dive individual execution against singular objectives. You will work with teams across multiple time zones, particularly across the Americas and Europe.

Key responsibilities:

  • End to end project planning and delivery across GovLegal and other Operational teams, using knowledge of project methodologies including tools and techniques such as stand ups, retrospectives, agile boards and project plans to deliver solutions
  • Collaborate and partner with GovLegal and Operational Team Leads to understand their objectives, vision and strategy
  • Build trusted relationships among team leads, and maintain consistent communication to both gather and drive shared awareness of context for program delivery
  • Track progress, maintain up to date information and relevant documentation and anticipate and propose solutions to issues and risks and share critical information with key partners
  • Evaluate the success of programs against their aims, goals and objectives, and share lessons and insight across the wider business
  • Facilitate conversations, meetings and opportunities for collaboration to drive the best outcomes, ensuring you bring clarity where ambiguity exists
  • Drive engagement across the team by building relationships, sharing constructive feedback and challenging established ways of thinking
  • Conduct regular retrospectives on successes and failures and provide independent analysis
  • Build expertise in the substance areas and develop the skills so that you can directly manage some external relationships with diplomatic skill and co-lead external initiatives.

About you:

  • Strong track record of operational delivery against a background of complexity, with tangible outcomes
  • Extensive knowledge and expertise in program management, with the proven skill to navigate through ambiguity and adjust and adapt plans and strategies as project conditions change
  • Background in strategy, with the ability to apply strategic planning to a wide array of contexts.
  • Strong track record of cross-functional coordination across a wide variety of teams and functional areas, and a demonstrated ability to lead within a matrix organisation through diplomacy and relationship-building.
  • Experience supporting teams in fast-paced and constantly evolving environments, acting as a sounding board and coach as individuals go through the change cycle
  • Depth of knowledge and experience in applying coaching techniques to support individuals from a diverse set of backgrounds in a dynamic and pioneering environment
  • Experience in leading a team to effectively deliver programs and projects across all GovLegal teams
  • Experience in solving challenging operational challenges, implementing scalable and sustainable solutions, bringing simplicity to complex process and ideas
  • Strong communication skills, ability to develop meaningful relationships with key partners and use this to influence outcomes
  • You are proactive about acquiring knowledge to enhance the impact you have, demonstrate a curious attitude, and a commitment to learning and understanding more about work within GovLegal
  • You are demonstrably passionate about safe and beneficial AI and proactive about continuous learning and development.

The US base salary range for this full-time position is between $136,000 - $207,000 + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your targeted location during the hiring process.