Project Manager, Brand Operations

Full Time
New York, NY, USA
2 months ago

HelloFresh is in search of a Project Manager to join our Brand Operations team. This role reports to the Senior Project Manager, and will closely partner with Brand Creative, Brand Strategy & Marketing, Public Relations, Photo & Video Studios; as well as the larger Marketing Org and other cross-functional Stakeholders to intake, organize, and drive all benchmarks within a Brand’s project portfolio. 

The ideal candidate will be passionate about all areas of Brand & Marketing Project Management and Operations, with a keen ability to lead, drive, and prioritize multiple / simultaneous projects, schedule complex timelines, establish rapport and cultivate relationships, allocate resources, assess scope, aggregate post-mortem feedback and data, while upholding processes.

You will…
  • Lead a project from the initial brainstorming and research phase, straight through implementation or production, and on to debriefing and reporting
  • Marry up operations analytics (productivity, time spent, etc.) with performance analytics (CAC, CTR, etc.) in order to describe the performance of the project 
  • Own, drive, and prioritize all projects within your scope and/or a given body of work
  • Understand business objectives and how each project fits into business goals
  • Exercise critical thinking in navigating competing business interests and in navigating cross-functional processes and risk resolution
  • Regularly provide data and insights into the portfolio of projects and how each of their programs are progressing
  • Act as the central hub of communication around all timelines, status updates and potential risks to all projects and programs within your scope
  • Implement proven and innovative Project Management solutions to plan, manage, mitigate potential risks, and complete all projects
  • Challenge the value, purpose, and achievability of a creative request 
  • Build project plans that establish key milestones of creative and production processes
  • Partner closely with senior members of the Marketing team to shape and manage expectations, define scope and resource projects
  • Help onboard, train, uphold, and guard all processes and systems required to be used by all stakeholders, partners, and vendors
  • Drive decision making required to ensure successful execution of large projects and bodies of work
  • Ensure that projects launch on-time, delivering to expectation, as well as initiate and drive post-campaign assessments (post-mortem)
  • Ensure efficiency and organization of the project teams and workflow while maintaining quality of product line & premium photography
  • Proactively problem-solve and push work through, even in areas of uncertainty and ambiguity
  • Create meaningful relationships with key stakeholders and align on projects coming into your lane to forecast, resource, communicate expectations, and mitigate risk
You are… 
  • A passionate leader
  • A creative and critical thinker that includes, but not limited to, nonlinear approaches to proactively problem solve and steer your work
  • Process driven - comfortable pushing back when requests don’t adhere to approved processes or scope
  • A negotiator and persuasive  - especially for time, scope, and resources
  • An investigator - always digging into the “why”
  • Comfortable with presentation and leading large groups of people toward a common goal
  • Able to effectively drive change through empathy and persistence
  • An empowered self-starter, with excellent time and people management skills
  • Passionate about getting your project team on the right track and same page, never leaving your team confused
  • Able to manage up - managing leadership expectations as projects shift
  • A challenger of the status quo and possess an attitude of iterative, adaptive change
  • An egoless, collaborative, and agile operator able to tackle any challenge, big or small, in pursuit of team and company goals
You have… 
  • Bachelor's degree in Advertising, Business, Management, Communications, Marketing  or equivalent required
  • Marketing Project Management, Marketing Operations, or Account Management; specifically, in a high volume, high efficiency, and speedy operation
  • Experience working in a Project Management system (Jira experience required)
  • Excellent interpersonal, verbal and written communication skills
  • Experience with managing 360 campaigns and creative development is a must
You’ll get… 
  • Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
  • Generous PTO, including sabbatical, and parental leave of up to 16 weeks
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Tuition reimbursement for continuing education
  • Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
  • Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

Position is eligible to participate, contingent on Supervisory Board Approval, in HelloFresh's equity program.

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

New York Pay Range$97,500—$130,000 USD