Q Commerce Associate Director - SEE

Full Time
Bucharest, Romania
11 months ago

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

  • We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
  • We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
  • We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
  • We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

  • We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
  • We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
  • We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

  • Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
  • We invest in doing good by dedicating time and resources into social and environmental initiatives. 
  • We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 30 mins.

The way we want to grow is by making everything in cities immediately accessible. To reach this goal we need a 360, analytical, and results driven person to lead the quick commerce business in a startup where time is a crucial factor. You will act and operate as a startup within our company, so you must be a builder.

THE JOURNEY

  • Be owner of Q-Commerce P&Ls (Groceries, retail & darkstore business units) 
  • Build and maintain relationships with the top retail & grocery partners in the region
  • Support the local Q-Commerce teams in the region to onboard new partners on our platform and the account management team to make active partners grow
  • Support the local Q-Commere leaders on contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
  • Grow the sustainability of our darkstore network
  • Represent Glovo the region in key stakeholder meetings
  • Get feedback from our partners and translate it into product, marketing and operations improvement
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
  • Define the medium and long-term strategy to achieve growth and profitability targets for the region the established time
  • Give visibility using analytical reports to the main stakeholders of the project status and follow up on next steps
  • Improve operational efficiency of our partners and our MFCs by making sure we always deliver the best service to our customers.
  • Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.

WHAT YOU WILL BRING TO THE RIDE

  • +7 years of experience in fast-paced environments (FMCG, retail, startups, top consulting firms, top internet firms)
  • Experience in owning a full P&L
  • Experience working with cross-functional teams and senior stakeholders across different departments
  • Be driven to build a business from scratch, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented
  • Ability to hire, manage and retain a top talent team
  • Experience in understanding retail business, as well as revenue dynamics and drivers.
  • Know how to negotiate and build your way into a super deal with big retail players
  • Data-driven mentality: takes decision based on data and makes business judgment when necessary
  • Ability to find smart and elegant solutions to complex, multi-disciplinary problems
  • Proficiency in English
  • An empathetic, inclusive and curious attitude

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🌟 An enticing equity plan that lets you own a piece of the action.
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings with zero delivery fees on all Glovo orders!
  • 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave, and office-based nursery.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
  • 📚 An external learning budget to fuel your thirst for knowledge and personal growth.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!