SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

RETAIL SALES ANALYST (STARLINK)

Starlink, our revolutionary satellite constellation, is delivering low-latency broadband internet around the world. The Starlink Retail Partnerships team serves as the point of contact for Starlink’s growing base of retail customers and spans end-to-end ownership across research, identification, development, capture, delivery, deployment, and fulfillment of all contract terms. Our ideal candidate is a self-starter who has a passion for making customers deliriously happy, blazing new trails for Starlink retail partnerships, and growing revenue and brand awareness.

RESPONSIBILITIES:

• Design & develop the frameworks to model out the retail segment
• Partner with Finance, Growth, and Production to align on forecasts, assumptions, and methodology
• Leverage data to surface leading indicators & deep insights that will provide a guide to the retail team
• Support Starlink growth in identifying, developing, capturing, executing, and expanding Starlink retail partnership opportunities in domestic and international markets
• Conduct analyses (SQL queries, other methods) that identify issues and opportunities impacting our customers, including actionable recommendations that quantifiably change outcomes
• Integrate with all levels of the business to understand current workflows and identify systematic gaps
• Help rapidly answer tactical business questions through analytical frameworks
• Define and develop department-level metrics & associated dashboards that quantify the health of our operation and influence change
• Creates reports, tools, and standardized metrics for operational measurements and improvements
• Own data integrity, tool maintenance, and reporting quality for the Starlink Retail team
• Train internal users and leaders on dashboard and tool usage, assist in troubleshooting
• Support forecasting efforts that inform strategy and planning
• Collaborate with cross-functional teams (engineering, regulatory, business, planning etc.)

BASIC QUALIFICATIONS:

• Bachelor’s degree in a business, supply chain, management information systems, computer science, engineering, or economics
• 1+ years of experience in using Excel, SQL, or Python/R for analysis 

PREFERRED SKILLS AND EXPERIENCE:

• 5+ years of experience in business strategy, finance, analytics, consulting or data analysis
• Strong experience with modeling
• Ability to structure complex, ambiguous problems, derive insights from data and articulate clearly
• Good with data management & SQL and able to bled multiple data sources
• Experience bringing products/services into retail stores in both domestic US and international markets (i.e. Latin America, Europe, the Middle East, or Africa)
• Independently motivated, with a demonstrated track record of project ownership
• Strong interpersonal, presentation, communication and negotiation skills
• Familiarity with satellite communications and/or the retail industry
• MBA or master's degree with a business or engineering focused curriculum
• Strong analytical skills in business and technical issues

ADDITIONAL REQUIREMENTS: 

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
• Must be willing to travel to other SpaceX offices and customer locations as needed up to 20%

COMPENSATION AND BENEFITS:

Pay range:

Retail Sales Analyst/Level I: $75,000.00 - $95,000.00/per year

Retail Sales Analyst/Level II: $90,000.00 - $115,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.