We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations  discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

Our internship is not only an opportunity for you to learn, develop and gain experience in a market-leading, global software company, it’s an opportunity for you to bring diversity, ideas and energy to UserTesting. If you’d like to hear more about it, watch our short video:

https://usertesting.wistia.com/medias/j5be6ao9mq

THE ROLE

The Revenue Enablement Intern will be responsible for supporting the UserTesting Revenue teams (Sales/Business Development, Sales, Solutions Consulting, Customer Success Managers, Renewal Managers, and Partners), through a strategic, ongoing process that equips them with the tools, resources and skills to make them more efficient driving revenue for the company.

The scope of this role will focus on the four pillars defined and owned by UserTesting Sales Enablement:

The Revenue Enablement & Operations Specialist will primarily be responsible for supporting our Revenue Infrastructure. 

RESPONSIBILITIES

• Revenue Onboarding: Support the revenue onboarding experience for any new hire in the revenue organization. This includes scheduling meetings, building out role-specific onboarding programs, and maintaining the program.  
• Revenue Team Support: Working with our Revenue Enablement Team on special projects. One example is building out Highlight Reels for target industries. 
• Revenue Tools Enablement: With over 300 Revenue Employees, this employee supports the ongoing training and enablement for all of our revenue tech. 
• Highspot Management: To keep information up-to-date and relevant for our fast-paced teams supporting prospects and customers, the Enablement Portal requires continuous maintenance. This includes the design, creation of assets and pages, and management of all aspects of the space. This employee will own and manage our Highspot instance and help teams with their Highspot content.

DESIRED QUALIFICATIONS

• Experience with Revenue Tools, such as Highspot, Outreach, LinkedIn Sales Navigator, ZoomInfo, Chorus, Crunchbase, Cognism, Lusha, etc. 
• Previous Sales and/or Marketing Experience
• Excellent written and communication skills
• Self-motivated and able to execute project-based work 

CULTURAL ATTRIBUTES 

• Communicator: You have strong communication skills and enjoy working with people
• Team-Oriented: You understand how to leverage your resources and company subject matter experts and can pull the right people together to help execute on strategic and timely tasks.
• Curious: You ask questions first and approach everything with a growth mindset and desire to learn
• Driven: You take the initiative to be a team player, collaborator, and relationship-builder whose infectious can-do attitude inspires others and enables great performance in a fast-moving environment; you frequently display hunger and ambition.
• Entrepreneurial: You thrive in a fast-paced, changing environment, and you’re excited by the chance to create new and innovative projects as the need arises.
• Self-motivated: You can work with minimal supervision and are capable of strategically prioritizing multiple tasks proactively.
• Passionate: You are passionate about collaborating (online & in-person) and supporting our revenue team’s motivation and engagement

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we’re also growing the team quickly–join us!

At UserTesting, we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy; diverse perspectives, which we believe are the key values to creating exceptional experiences for everyone. Our commitment to providing accessible experiences is driven by this belief and our core values. If you require any accommodations or have any specific requests about how we could tailor our interview process to better suit your needs please contact us on: talentexperience@usertesting.com.If you need to speak to someone please ask!

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UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing askPeopleOps@usertesting.com.