Sales Enablement Program Manager

Full Time
2 months ago
About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Kuala Lumpur, Malaysia

The Role

The APAC Enablement team is looking for a Programme Manager to help us accelerate sales pipeline development by delivering actionable, repeatable programs in close partnership with Sales, Revenue Ops, Enablement and Marketing teams. 

We work on a wide range of ever evolving and changing projects that range from enabling our new hires and setting them up for success, to honing the skills of tenured sellers. 

You will be working on building and on delivering learning and programmes across all areas relevant to sales teams.

Positivity, tenacity and an ability to form empathetic and strong connections with our stakeholders, and each other, are key.

Responsibilities

  • Develop, execute, measure and optimise scalable enablement programs, including the delivery of new hire bootcamps and role-based on-the-job training programs.
  • Execute with strong program management skills, including creating and monitoring work-plans, managing against milestones, following through with deliverable owners, driving proactive stakeholder communications, and tracking program KPIs.
  • Collaborate cross-functionally across a global, matrixed environment to support the needs of the business.
  • Deliver training on sales methodology and sales processes.
  • Build a strong relationship with stakeholders in the sales organisation and be perceived as a trusted advisor.
  • Understand industry leading trends in learning strategies and tools.
  • Develop and analyse success metrics to measure impact and improve learning programs; continuously assess delivery process improvement opportunities.
  • Participate in the planning and execution of in-person sales training events including sales kickoff.

Skills & Experience:

  • Preference for multi-language skills 
  • 7+years experience in sales enablement, direct sales experience, or program management experience
  • Excellent program management skills with the ability to manage multiple projects and priorities under tight deadlines
  • Excellent communication skills, both written and verbal
  • Excellent presentation skills at all levels of the organisation
  • Expertise in adult learning principles and training best practices in a high-tech environment
  • Experience with sales methodologies and processes, experience with Value Selling and MEDDPICC a plus
  • Have an enthusiastic “roll up your sleeves” mentality
  • Team player with strong interpersonal skills
  • Experience working with Learning Management Systems
  • Excellent Google Workspace skills including Sheets, Slides, Docs and Forms

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.