At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing. 

 

Sales Enablement Specialist

Why We Have This Role

The Enablement team owns global onboarding, skill development and ongoing education for internal employees and our partner network for roles which touch the customer during the GTM lifecycle, from sales & pre-sales to delivery & account management. Our team thinks globally for scale, delivering learner-centric enablement experiences. These programs and services have a significant impact on our customers’ success and our bottom-line growth.

How You’ll Find Success 

• You have a passion for making sure new hires have an exceptional onboarding experience.
• You can balance multiple initiatives, including meeting the day-to-day needs of new hire cohorts.
• You are a fast learner with technical aptitude that enables you to gain expertise across various products, roles and instructional design tools.

How You’ll Grow

• Learn about experience management (XM) as a category, including expert-level technical knowledge.
• Learn about various sales and services functions across technology companies which lead to successful customer renewals and expansions.
• Expand your knowledge of adult learning enablement programs, from digital learning to mentorship programs to capstone projects.

Things You’ll Do 

• Work with program managers and instructional designers to define globally consistent onboarding learning journeys for key GTM roles.
• Serve as the primary point of contact for new GTM employees, ensuring a smooth experience to the start of their Qualtrics tenure.
• Working with the onboarding specialists in EMEA and APJ, identify and execute on quarterly projects to streamline and automate components of the global onboarding experience, while ensuring a personalized experience.
• Partner with cross-functional stakeholders to determine regional specific needs, such as localization and translation requirements.

What We’re Looking For On Your CV

• 2-3 years of experience in enablement, ideally managing global onboarding programs.
• Extremely organized and detail-oriented with strong project management skills - capable of managing and tracking multiple projects.
• Process oriented mindset, with the ability to map existing processes, identify areas of optimization, and implement automatic workflows
• Excellent English written and verbal communication skills, with experience across a range of audiences and formats
• Ability to work independently in highly ambiguous, shifting environments
• Fluent in English and Spanish

Even Better If You Have:

• Experience with digital & virtual training, micro learning and personalized learning journeys
• API configuration experience
• Fluency in Portuguese

What You Should Know About This Team 

• Broad purview: We work across regions, so there’s always something new to learn!
• Direct influence on key company metrics, including revenue, expansions and renewals. 
• Strong focus on professional development. 
• We work hard but also have a lot of fun doing it. We believe the best work comes from a collaborative and trusting team culture.

Our Team’s Favorite Perks and Benefits 

• Work-life integration: frequent office events, team outings, and happy hours
• Qualtrics Experience Program: MXN 36,882 annually (eligible after a year)
• Wellness reimbursement: MXN 25,000 annually 
• Allowances for meals, transportation, groceries, and more
• We believe in sharing Qualtrics' success which is part of the compensation for all employees

  Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.   Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. #LI-RK4