We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?

As Sales Manager for the New Business team in one of our key focus markets, you will play a pivotal role in successfully leading a team of sales executives to grow the market. You will be responsible for the business targets and people development as well as continuous process improvement, daily coordination within the team and liaising with all relevant stakeholders.

With clear targets, a collaborative environment, and an opportunity for uncapped commission this role is ideal for a proactive Sales Manager who wants to manage/grow a high-performing team, passionate about building a currency of trust online.

 

What you'll be doing:

• Formal leadership (peakon, career conversations, performance management etc.) of a team of New Business executives, responsible for sales and growth for the Core segment within our Focus European markets
• Hire & interview new team members.
• Execute the market sales strategy and support Senior leadership
• Communicate with stakeholders and manage escalations with other departments.
• Actively guide on industry best practice to define and achieve goals in line with the overall regional and company strategy
• Lead in cross-functional efforts between Presales, Partnerships, Product, Ops, and Marketing to drive healthy growth within the Core group of customers
• Support Senior Leadership developing mid-long term strategy within Core customers that increase retention rate to increase productivity in our New Business efforts
• Identify customer needs, pain points and develop innovative solutions to enhance the customer journey. 
• In addition, this role has people management responsibilities including hiring, interviewing, driving employee growth and development, and managing performance

 

Who you are:

• Fluent in German. Along with English working proficiency.
• Background in Sales Management along with, Business Development or Account Management (Ideally within SaaS)
• Proven ability to lead the sales process and negotiate business deals
• Ability to present confidently and to solve problems quickly
• Knowledge of E-Commerce, market research, data analytics is a plus
• You are ambitious, self-driven and results orientated

 

We are:

• Enthusiastic about what we do. Our sales teams are super collaborative and it’s a fun place to work if you enjoy seeing your hard work recognised and rewarded.
• Our culture is fast-paced and our employees grow as we do. You’ll have plenty of personal development opportunities thanks to our in-house enablement team and individual career mapping.
• Ideas people. We like our employees to be creative and always advocate for new ways of working

 

What's in it for you?

• On-going career development, training and one-to-one coaching via our in-house enablement team
• Hybrid working model 2/3 days on site and the rest working from home
• A lucrative commission structure, company bonus and benefits
• 28 days annual leave
• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Health benefit cover allowance of 50€ per month
• Benefit in kind allowance of 44€ a month which can be used for a range of purposes such as private healthcare, accommodation, a company car, a gym membership, travel expenses or any other expenses.
• At Trustpilot we care about your well-being; you will have full access to apps such as Headspace

 

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

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About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. 

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences  are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.