Sales Manager - Mid-Market - MET Region

Full Time
3 months ago
About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Job Location: This role is based in our Cloudflare office in Dubai Internet City, UAE.

About the Department

Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together to help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community.

About the Role

Based out of Dubai, you will help scale our new business revenues across SMB/Mid-Market, high-growth digital native accounts and assigned territories in the Middle East and Turkey (MET) region by leading a team of Territory Account Executives. As a first line manager you will i) coach AEs and act as the first line of support on pipeline generation, deal execution strategy and day-to-day sales development matters, ii) work with SalesOps, Management, Marketing, Channel, BDRs and other sales supporting functions to drive and iterate on/improving Cloudflare’s brand awareness, Go-To-Market  strategy, and adoption, and iii) help attract, hire, and ramp-up high-performing Account Executives to hit sales targets and drive company goals (DNR growth, new product attach rates etc.). 

Responsibilities

  • Drive exceptional sales growth by meeting and exceeding assigned quarterly and annual quotas.
  • Manage, coach, and develop a team of Territory Account Executives.
  • Provide day-to-day deal support and functional guidance to Territory AEs.
  • Source, interview, and recruit top sales talents in coordination with recruiting and sales leaders.
  • Own and drive accurate and up-to-date AE KPI reporting in Salesforce and provide attainment forecast guidance to sales management on a weekly basis.
  • Help define ideal Territory AE profile for the region.
  • Help on-board and ramp up Territory AEs.
  • Develop and iterate on best-practices/programs aimed at accelerating DNR growth, new product (Cloudflare One portfolio) attach rates, and other company goals.
  • Define and drive optimal Sales Go-To-Market coverage (vertical, geo-based etc.) for the MET SMB, Digital Native, and Mid-Market segments
  • Drive channel relationships forward to accelerate channel business.
  • Help foster relationships between customer/partner executives and Cloudflare executives within key customer accounts.
  • Drive an efficient business cadence to cover forecast calls, pipeline and deal reviews, and account plan reviews ...etc.
  • Devise and lead quarterly business reviews/kickoffs reporting on the overall health of the business in your region.
  • Set the bar and best practices when it comes to data-driven new business sales and growth of existing accounts.
  • Document functional best practices and work with Sales Enablement to develop AE sales playbooks for both core and new products.
  • Work with Regional/Global Sales Management, Marketing, Channel, SalesOps, and necessary sales supporting functions to devise and implement strategies to drive up Cloudflare’s brand awareness and revenues in target markets.
  • Develop and maintain relationships with industry related organizations that are key to Cloudflare's business in the region.

Requirements

  • A minimum of 15 years of overall sales experience, with: 3+ years managing a team of quota carrying sales reps, coupled with 5+ years of successful proven track record selling and upselling complex solutions to SMB, Mid-market customer accounts; preferably all in a SaaS/Cloud/Cybersecurity and software platforms industry.
  • Experience directly managing a high volume, high velocity pipeline driving rapid growth while delivering long term value to our customers
  • Experience developing & rolling-out Go-to-Market strategies in a fast paced, rapidly changing environment.
  • Excellent presentation and communication skills, both written and verbal, with confidence to develop and present ideas to different audience levels.
  • Established experience and relationships with the Cybersecurity and SaaS/Cloud community across the region with the ability to establish and grow strong partnerships.
  • Hands-on leader that strikes a balance between strategic vision and tactical execution
  • Having a well regarded market reputation with strong related connections and relationships.
  • Experience with Salesforce and other sales reporting and BI tools.
  • Self-motivated with an entrepreneurial spirit and comfortable working in a fast paced and dynamic environment.
  • Capacity to strive in a diverse and multicultural workplace.
  • Aptitude to learn new technical concepts and terms.
  • Fluent in both Arabic and English. Turkish is a plus.
  • Bachelor’s degree required in a related field.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.