Location: Old Trafford, M16 0PQOTE: £120,000

The Role:

As our North American Sales Manager, you will lead several sales teams. You’ll inspire and manage a talented group of BDEs who generate qualified meetings and opportunities for our field team through outbound activity across the USA. 

Reporting to the VP of Sales, you’ll bring hands-on leadership, commercial focus, and the energy to drive consistent, high-level performance in a fast-paced environment. You’ll shape a culture of resilience, accountability, and success - ensuring every conversation contributes to our continued global growth.

Key Responsibilities: 

• Lead, coach, and develop a high-performing SDR/BDE teams to exceed booking and conversion targets.
• Foster a culture of performance, ownership, and continuous improvement.
• Use data and CRM insights to monitor activity, conversion rates, and overall pipeline health.
• Collaborate closely with Marketing, Data, and field teams to optimise performance
• Refine sales messaging, call frameworks, and outreach strategies to maximise efficiency and impact.
• Recruit, train, and retain exceptional sales talent
• Report trends, insights, and recommendations to the VP of Sales to inform wider strategy.

Ideal Profile:

• Proven success leading SDR/BDR, telesales, or inside sales teams within a B2B or contact centre environment.
• Hands-on experience as an outbound sales professional, with the credibility that comes from doing the role yourself.
• Strong background in high-volume, contact centre-style campaigns, understanding the pace, resilience, and energy required.
• Data-driven, confident with CRM systems and performance dashboards. (knowledge of Power BI & Salesforce is advantageous)
• Inspirational leader and coach with the ability to motivate teams and build high-performing cultures.
• Commercially astute, energetic, and driven to exceed ambitious goals.

About PHMG:Established in 1998, PHMG has grown from a Manchester-founded creative business into the world’s leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector.Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services.

In 2025, PHMG entered a defining new chapter as an employee-owned business. Ownership now sits with the people who power our creativity, performance and growth. It strengthens our independence, sharpens our long-term focus and ensures success is shared.We are proud recipients of the King’s Award for Enterprise, recognised for innovation, growth and performance excellence. Today, more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact.Joining PHMG means becoming part of a people-powered, future-focused company that values creativity, champions diversity and invests in professional growth.

Some of our perks include:

• Free Gym Membership
• £600 per year Timekeeping Bonus
• Uncapped commission - no limits, no earning caps
• Life insurance and critical illness cover
• Enhanced maternity, paternity and adoption leave
• Additional leave for special moments (birthday, wedding etc)

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