Sales Operations Intern

Full Time
Berlin, Germany
3 months ago

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. 

Our Sales Operations team helps to enable the efficiency, scalability and profitability of our partner and merchant-facing teams. For this Sales Operations Internship, you’ll be responsible for providing support across various operational areas (data, processes, finance, reporting...).

What you’ll do:

  • Assist with facilitating various processes and collaborate with cross-functional teams to identify areas for improvement and to implement solutions 
  • Clean and manage our data pipeline for the Retail Team's dashboard
  • Service requests and solve problems by managing service desk tickets
  • Document existing processes in a templated and systemic way
  • Input and update partner account data in Salesforce, including contracts, commercial info, etc.

You’ll be great for this role if:

  • You’re passionate and an entrepreneurial thinker.
  • You have excellent communication skills, with full written and verbal proficiency in English
  • You're self-driven and proactive, being able to work independently and take ownership of projects and tasks
  • You're a quick learner and eager to face new challenges regularly
  • You have a pragmatic approach to problem-solving, balancing competing demands and prioritizing effectively
  • You are proficient in Microsoft Excel and PowerPoint
  • You have an initial knowledge of querying (ideally SQL) or are eager to learn more

Why you should join SumUp

  • We’re a truly global team of 3000+ people from 90+ countries, spread across 4 continents. We have a close, welcoming and international community
  • Yoga classes, running & football teams, subsidized Urban Sports Club membership
  • Mobility Options : company transportation ticket or bike leasing 
  • Kita Cooperation

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

 

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.