Sales Strategy & Operations Lead

Full Time
San Francisco, CA, USA
1 day ago

About Pinterest:  

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. 

The Sales Strategy & Operations (SS&O) organization guides and executes critical business decisions across the global advertising sales organization through strategy, analytics and operations. Team members are experts in business strategy and operations as well as analytical and strategic thinking. They are pragmatic and results-oriented.

The Central SS&O team drives efficiency and effectiveness at scale for the global sales organization via strategy, analysis, systems, tools, and processes.

 

What you’ll do:

  • Build, institute, and manage our approach to consistently identify and institute improvements to the efficiency and effectiveness of the 1000+ person sales force
  • Set targets and milestone for overall seller productivity objectives - seller efficiency and seller effectiveness (e.g. productivity gains, win rates, satisfaction ratings, etc.); monitor these targets; create and institute plan to provide consistent updates to leadership and other key stakeholders
  • Structure recurring feedback mechanisms to capture productivity opportunity areas from sellers and cross functional partner teams (e.g., time studies, feedback surveys); translate data and findings into insights and improvements opportunities 
  • Socialize feedback with leadership from Sales and partner teams such as Product, Product Marketing, and Global Sales Solutions to align on focus areas
  • Define Pinterest’s seller productivity roadmap based on findings from feedback mechanisms above and additional mechanisms, with alignment from Sales and cross functional leadership
  • Create a framework to size and prioritize opportunities / needs to inform annual and ongoing company-wide priority and resource planning
  • Develop continuous process to measure progress and success of individual projects; align with project owners on project success metrics; build and implement a tracking mechanism, reporting template, and reporting cadences
  • Identify required course corrections when milestones are not met and escalate as needed
  • Own ‘change management’: define and execute cadence, mechanisms, and messaging to communicate seller productivity initiatives and progress against them to the company

 

What we’re looking for:

  • 10+ years of professional experience in strategy & operations in highly cross functional environments such as management consulting, corporate strategy or technology/media companies
  • Understanding of sales and digital advertising platforms plus working knowledge of sales systems and tools including Salesforce
  • Passion for productivity improvements and cross functionally partnership
  • Effectively navigate complex cross functional partnerships; build strong relationships with cross functional stakeholders
  • Highly structured, clear, and concise written and verbal communication that effectively drives action from leadership level audiences. Can simplify and translate complex findings / messages to drive leadership alignment
  • Analyze quantitative and qualitative data to provide business insights 
  • Develop clear plans to shape the work needed to drive improvement opportunities; and drive those plans through to full completion
  • Highly organized and detail-oriented, tightly manage and execute in well organized way while also able to prioritize effectively and focus on the most impactful areas
  • Successful in fast-paced environments
  • “Builder” mindset - proven ability to independently identify problems and pursue solutions for them
  • “Growth” mindset - seek and provide feedback; curious about how to improve

 

Relocation Statement

  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

 

In-Office Requirement Statement

  • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. 
  • This role will need to be in the office for in-person collaboration once a week and therefore needs to be in a commutable distance from one of the following offices: San Francisco, CA or New York, NY.

 

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At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only$137,000—$240,000 USD

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify accessibility@pinterest.com for support.