The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group and is a foundational component of Cisco’s growing Observability business.

This role would be to support SamKnows, another Cisco acquisition, which extends Cisco ThousandEyes' industry-leading view of the Internet and hybrid workforce experience.

SamKnows, was a privately held broadband network monitoring company headquartered in London, UK. For broadband providers and our customers today, the combination of ThousandEyes and SamKnows accelerates the delivery of exceptional connected experiences over many more networks.

SamKnows offers vast visibility and rich insight into consumer broadband networks, enabling network operators to see and improve network performance and application experience for their customers. Cisco’s acquisition of SamKnows will expand ThousandEyes’ visibility of broadband networks and last-mile performance through SamKnows’s fleet of millions of vantage points on home routers and mobile devices connected to Internet service providers around the globe. It will also bring ThousandEyes’ end-to-end network assurance to more broadband service providers, enabling them to isolate and troubleshoot issues faster to assure a differentiated customer experience that reduces churn, attracts users, and enables them to better compete in today’s market. 

We are looking for an outstanding Sales Specialist to join our team of superheroes supporting the APJC territory. Based in Singapore you will cover ASEAN, Japan & Korea. You will have the opportunity to be the customer interface of SamKnows within region. You will work within Service Provider team presenting SamKnows in prospective business opportunities. The role will manage the sales process within an assigned territory for prospective customers and channel partners. They will deliver growth in new business across the assigned territory through the development of strategic relationships with large service provider accounts. They will build and execute well-defined account plans and drive success in the following areas: territory planning, pipeline development, presentation and delivery, trial process management, pricing, negotiation and the closing process. This is an individual contributor and quota carrying position.The  Sales Specialist will both identify and source sales opportunities that align with the ideal customer profile for SamKnows for the purposes of maximizing solution value and product adoption. They will initiate contact and professional follow-up for all sales meetings within the assigned territory in order to meet all sales objectives and bookings targets in accordance with company growth expectations and develop revenue expansion opportunities across a base of service provider accounts. The successful individual must be highly organized with an entrepreneurial mindset; adept and thorough in delivering sales presentations, onsite visits and product demonstrations to prospective clients. The Sales Specialist will foster mutually beneficial relationships with SamKnows customers and partners in a consistent, effective and professional manner.

• Identify and source sales opportunities that align with the ideal customer profile for SamKnows for the purposes of maximizing solution value and product adoption.
•  Initiate contact and professional follow-up for all sales meetings within the assigned territory.  
•  Meet all sales objectives and bookings targets in accordance with company growth expectations and develop revenue expansion opportunities across a base of service provider accounts.
• Work closely and collaboratively with Customer Success to drive product adoption and usage, as well as with Product Management to understand future requirements to accelerate demand for SamKnows in the market.
•  Highly organized with an entrepreneurial mindset; adept and thorough in delivering sales presentations, customer onsite visits and product demonstrations to prospective clients.
• Foster mutually beneficial relationships with SamKnows customers and partners in a consistent, effective and professional manner.

• Meet or exceed quarterly / yearly targets, while delivering consistent and reliable forecasting
• Develop and execute a comprehensive account strategy for the assigned territory.
• Accelerate new customer acquisition and upsell growth in existing accounts, while maintaining an accurate sales pipeline
• Work closely with customers and channel partners to drive market adoption of SamKnows solutions.
• Lead pricing discussions and contract negotiations
• Develop long-term strategic relationships with service provider customers.
• Responsible for complete and accurate on-going maintenance of accounts, forecasts, proposals, and account activity in Salesforce.com
• Relentlessly ensure customer success
• Minimum 7 years of sales territory management experience working for a technology vendor selling enterprise software to network buyers. SaaS sales experience is a must.
• A demonstrated track record of consistently exceeding quota selling to large service providers
• Self-motivated, able to problem solve and work with limited direction.
• Demonstrate Leadership skills.Excellent verbal and written communications skills
• Must be comfortable working in a start-up environment, where everyone must have the “roll up your sleeves” and get it done attitude.
• BS/BA degree preferred.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.