Senior Account Manager | Broadband

Full Time
Charlotte, NC, USA
3 months ago
As a Senior Account Manager on Allconnect, you will own full-funnel client management to ensure mutual success of our deeply integrated relationships. Your primary responsibility will be to ensure client satisfaction, drive revenue growth, and support the overall success of our Allconnect platform. This position will have ownership over their accounts and impact our business strategy. This role is hybrid (in office Tuesday-Thursday) in Charlotte, NC.   What You'll Do:
  • Serve as the main point of contact for assigned clients, building and maintaining strong relationships
  • Proactively identify opportunities to upsell and cross-sell strategic services to clients, driving revenue growth
  • Understand client’s sales objectives and work with cross-functional teams to create innovative strategies
  • Coordinate client's integrations into our businesses to support the success and accuracy of our platform
  • Guide the day-to-day client activity to ensure timely execution of sales programs.
  • Conduct regular business reviews with clients to assess performance, address concerns, and identify opportunities for improvement
  • Work with marketing and business leaders to create thoughtful client plans and proposals
  • Run client meetings to present and discuss program optimization
What We're Looking For:
  • 3+ years of related experience in business development or account management; broadband industry experience is a bonus
  • Demonstrates maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills essential to successful account management
  • Thrives working with representatives from multiple functional disciplines to deliver results
  • Exhibits excellent verbal, presentation, and documentation skills -- including comfort communicating to external stakeholders
  • Capable of handling multiple accounts of different sizes and priorities
  • Ability to quickly assess client situations and configure mutually beneficial value propositions
  • Experience with the Microsoft Suite of products (Excel, PowerPoint and Word)
  • Proficient in managing sales forecasts and goal setting
  • Ability to prioritize and meet multiple deadlines in a fast-paced environment
  • Gives high attention to detail and organizational skills
  • Ability to think creatively to develop new opportunities where none currently exists

Compensation

  • Cash Compensation Range: $80,000 - $120,000* *Note actual salary is based on geographic location, qualifications, and experience. 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program

What We're Looking For:

Use this section to outline the skills and attributes that are essential to success in this role, in bullet-point format.

  • Verbal and written communication skills, collaboration, and teamwork should be highlighted at the top. We consider these core skills, without which no one could succeed at Red Ventures, so to represent their importance in our culture we want to call them out first.

  • Ability to successfully fulfill expectations for role in a remote or hybrid environment (if role is remote/hybrid)

  • Essential role-specific skills. We recommend keeping this list to 6-10 items to keep it from being overwhelming to the candidate.

  • If something is a “nice to have”, call that out specifically. For example, “Familiarity with AWS, or willingness to learn, is preferred” instead of just saying “AWS Knowledge”.

Who We Are:

Founded in 2000, Red Ventures is a portfolio of growing digital businesses that bring consumers and brands together through integrated e-commerce, strategic partnerships and many proprietary brands including Bankrate, AllConnect.com and Reviews.com. Headquartered south of Charlotte, NC, Red Ventures has over 3000 employees in offices across the US, as well as London and Sao Paulo. For more information, visit https://redventures.com and follow @RedVentures on social platforms.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

#li-ac2

#li-hybrid

Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice

Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.