Join the team as our next Sr. Administrative Business Partner.  

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

Twilio is looking for an administrative superstar to support 3 of our executives within our Global Marketing Organization, including our VP of Growth & Marketing Operations, VP of Product Marketing, and VP of Global Events. If you are looking for an opportunity to demonstrate your organizational and strategic acumen while growing your administrative skills, you should look closely at this opportunity.

We are looking for a teammate who lives the Twilio Magic by demonstrating a track record of providing proactive calendar support, juggling multiple deliverables and project work with competing deadlines and taking effective action without knowing the full picture. You will partner with executives to drive execution on team initiatives in support of business priorities. Additionally you will provide coordination and event planning support of your leader’s team events (virtual or onsite).  We are a dynamic, collaborative team and this role is valued as a cornerstone to our success and growth. You will also be joining a diverse and supportive administrative community composed of top-notch administrative business partners of all levels, providing a unique opportunity to develop your administrative skills and experience and to help others to do the same.

Responsibilities

As a Senior Administrative Business Partner, you will execute on a variety of deliverables that may be short- or long-term and could land anywhere on the spectrum between tactical and strategic.  

• Manage domestic and international travel and process expense reports on behalf  of your executives; organize and assist with special events, team activities and successful meetings through proactive research, participant coordination, material preparation and logistics management. 
• Track and help assist with the completion of key deliverables and follow up on outstanding items. 
• Partner with your execs to understand their priorities and be a valuable liaison for them to ensure all needs are being met.
• Act as a liaison for your executives’ direct reports, building strong relationships across the organization to progress your executives’ priorities and to help your executives maintain a realistic pulse on their teams’ morale.
• Manage multiple complex calendars; understand executives’ priorities in order to effectively address meeting requests.
• Gather and publish meeting agendas; publish meeting summaries

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years’ experience supporting executives in a fast-paced environment.
• Professionalism in dealing with executives and a demonstrated ability to make good decisions in a fast-paced environment with changing priorities.
• High level of integrity and discretion in handling confidential information.
• Ability to successfully work in a team environment and build effective working relationships.
• Proficiency with Mac and the Google suite of business programs, especially Google calendar, mail, drive, docs and sheets.
• Superior attention to detail with strong verbal and written communication skills along with excellent organizational skills.

Location 

This role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas and based in Pacific or Mountain Time.

Travel is anticipated as needed for quarterly and bi-annual events.

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• The estimated pay range for this role, based in Colorado, is $$40.00-$49.40 per hourly.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $42.00-$52.30 hourly
• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.