This role reports into our Boston office Monday-Thursday (remote flexibility on Friday).

Wayfair’s Global Talent Development team is tasked with guiding Wayfair employees through development opportunities and touchpoints so they can grow and succeed from day one forward. Every day we work with key stakeholders across the organization to develop our people and help Wayfair remain a leader in e-commerce. We focus on guiding Wayfair team members to do their best work by developing their skills, helping them increase their impact, and ensuring they feel connected to Wayfair’s core values and culture.

The Role

Wayfair is looking for a driven, customer focused partner to join our Talent Development team. In partnership with the team, you will be responsible for running some of our highest priority learning programs that reach our diverse global workforce. Your role will involve defining program strategies (e.g., learning modalities, participant experience, etc.), building learning content, facilitating learning content, and managing programs. You will also report out on key learning metrics, and analyze those metrics to inform iterations. Success in this role is determined by your ability to effectively and efficiently build, execute, and iterate employee learning and development programming to address key talent challenges.

Key Responsibilities

• Manage eLearnings and live trainings for Wayfair employees of all levels and roles
• Partner with facilitators, analyze participant feedback, and iterate content
• Assess and identify new learning needs; design new content as needed, ensuring content is scalable, on brand, and caters to varying learning styles
• Support learning content design & facilitation efforts across the Global Talent Development team (e.g., assist the Performance team in creating manager training, facilitate new hire orientation sessions)
• Support program operations (both in person and virtually) including facilitation, participant logistics, and communications
• Collect and analyze insights from data, such as user feedback, to drive decision making and program iteration
• Conduct research on learning best practices, adult learning methodology and provide recommendations for the development of new and existing content 

Preferred Skills

• 3-5 years of experience
• Passion for the growth and development of others
• Highly effective at managing timelines, delivery, and communication across teams
• Excellent interpersonal and team building skills, but also able to work autonomously
• Self-motivated and determined
• Demonstrates a relentless customer focus as it relates to program participants and talent stakeholders
• Thrives in a fast paced environment; works with urgency
• Knowledge of Google Suite
• Experience with facilitation preferred, but not required. At minimum, bring an interest in becoming an experienced and skilled facilitator
• Learning experience design (LXD) experience
• Experience with program management a plus
• Background in Industrial Organizational Psychology, Learning, and/or Organizational Change a plus

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

About Wayfair Inc.Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.