See yourself at Twilio

Join the team as Twilio’s next Senior Graphic Designer

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

As a Senior Graphic Designer, you'll collaborate with cross-functional teams to develop innovative design solutions that resonate with our audience. Your role involves creating compelling visual assets for digital and print media, ensuring brand consistency across all touchpoints. Proficiency in design software is essential. If you're a creative thinker with a strong portfolio and a passion for design, we'd love to have you on our team!

Responsibilities

In this role, you’ll:

• A strong strategic mindset and a systems thinking approach to design and brand identity 
• Ability to grasp and distill highly complex strategies and translate them into clean, focused, understandable solutions from brainstorming, brief creation to delivery of assets in a fast-moving and changing environment
• Drive and evolve the expression of the brand, including the visual identity, across digital channels, product and marketing/sales channels levergain guidelines as the base
• Work closely with events, field marketing, and digital marketing teams to develop engaging and effective visual/graphic assets across channels, including website, organic/paid social, email, digital/physical display ads, and onsite/virtual events
• Ensure consistency across multiple touchpoints and contexts, threading big and small deliverables together while adhering to brand guidelines
• Deliverables may include design mockups, presentation design, production of visual assets, asset curation and creation, UI elements, iconography and typography creation and or expansion 
• Have an affinity for consistency, color use, typography, and a keen eye for subtle details while exercising a good eye for aesthetics
• Self-starter, self-motivated, able to work independently, and perform multiple tasks under minimal supervision
• Prioritize and execute multiple projects at once, efficiently meeting deadlines
• Be an excellent communicator and storyteller both verbally and visually, bringing ideas to life using sketches, workshops, wireframes, journeys, prototypes, presentations and more to communicate clearly and move the needle within creative teams and with less design-fluent stakeholders

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Ability to work productively within a team
• A great eye for detail and the ability to work well under pressure
• Strong internal and external relationship management skills
• Agile and flexible thinking
• Fluency in written and verbal English & Spanish
• Experience applying usability testing techniques and principles
• Experience applying a web design standard
• Knowledge of web client technologies (browsers, HTML, CSS) (if applicable) 
• Proficiency in Adobe Illustrator, Photoshop & Figma

Location

 This role will be remote, and based in Bogota, Colombia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.