Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day.  When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

We’re seeking a strategic and results-driven Senior Manager of Sales Strategy & Field Operations to join our Sales Operations team. This role will serve as a key business partner to the Commercial North America Theater, while also contributing to global strategic initiatives such as Go-To-Market (GTM) design, territory planning, and sales productivity optimization. You will work cross-functionally with Sales Leadership, Finance, Marketing, Enablement, and other teams to align execution with business strategy and drive sustainable growth.

In this role, you will:

• Act as the primary Field Sales Operations leader supporting the Commercial North America sales organization.

• Partner with Sales and cross-functional leadership to design and implement GTM strategies that align with company objectives.

• Lead strategic planning processes for territories, segmentation, account assignments, and sales capacity modeling.

• Partner with sales operations teams to design and refine sales performance analytics, dashboards, and KPIs to support executive decision-making.

• Collaborate on global initiatives and serve as a thought leader to drive operational excellence.

• Optimize sales processes and infrastructure to improve Account Executive productivity and execution.

About You:

• 8+ years of experience in Sales Operations or related field.

• Proven success supporting enterprise field sales organizations.

• Deep understanding of GTM design, sales planning, and operational strategy.

• Strong analytical skills and experience with sales performance metrics and systems (e.g., Salesforce, Tableau, Clari).

• Exceptional communication and collaboration skills, with the ability to influence at all levels.

• Experience working in a matrixed, fast-paced SaaS or technology environment preferred.

• Bachelor’s degree required; MBA or relevant advanced degree is a plus.

Tools and Resources 

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. 

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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