This hybrid position will be based in our Boston office Monday- Thursday, with Fridays remote.

At Wayfair, we love to solve complex business problems with technology to serve our millions of customers, to sell and deliver a catalog of millions of products, and to continue growing at a rapid pace. Wayfair is on a path to be the world’s largest online destination for the home, tapping into a TAM of $1200bln by 2030. Our marketplace offers over 30 million products from 23,000 suppliers and we served 24 million customers in 2021 alone.

We are looking for a Senior Talent Business Partner (Senior Manager, HRBP) to support the Global Service and Primary Sales organization. Our Talent Business Partner team is the strategic arm of Talent focused on identifying, developing and implementing projects and initiatives to staff, on-board, develop, motivate, assess, retain and organize our talent who ultimately enable our high growth business. We push our senior leaders to think strategically about their people and are accountable for building the organizational structures, leadership and future teams that will propel Wayfair's success as a business. We weave together talent-related data to tell a cohesive story about the organizations we support and where we need to invest and arm our stakeholders with the data they need to make strategic decisions.

Who You Are

• Proactive and uses good judgment when defining / executing plans against nuanced and highly confidential and complex situations - pivoting as needed along the way
• Strong business acumen and customer focus with a sense of urgency and precise execution capabilities
• Excellent written and verbal communication skills, and a passion for working across multiple leaders and their teams, synthesizing points of view and owning a coherent action plan 
• Strongly hypothesis driven, comfortable diving-deep and analyzing data with the ability to interpret, translate, and communicate findings in ways that motivate and empower leaders to take action
• Proven experience in executive coaching, influencing leaders in an ambiguous, fast-paced, matrixed environment 
• A consistent bar raiser - you’re self-aware, curious, and passionate about the business context and continuously iterating and improving to drive impact 

What You’ll Do

• Partner with key Talent teams and business leaders to design and deliver execution strategies supporting broad change initiatives (e.g. optimizing organizational design, changing operating models, welcoming new leaders, etc.)  
• Coach functional partners - across levels - on managing performance feedback, leadership development, and conflict management with their teams
• Partner with central Talent partners, Talent Business Partners, and key stakeholders to develop and implement scalable calibration, compensation and development processes
• Provide guidance and advising on best practices to support managers on effectively managing, evaluating, and growing individual performance and development 
• Advise and consult in the resolution of employee relations concerns by partnering with employees and managers to recommend effective, equitable, and scalable solutions
• Conduct investigations, provide accurate and timely responses to concerns, and determine solutions that mitigate risk and uphold legal compliance and equity 
• Partner to support people-focused, department-specific business objectives by leading core analyses (e.g. employee voice surveys, deep-dives, listening sessions etc.) and use related outputs to shape action planning that yields a positive impact on efficiency, customer, and revenue/cost
• Amplify central Talent initiatives - gathering stakeholder feedback, cascading key messages, and capturing and sharing back insights around outcomes

What You’ll Need

• 7+ years of experience in Human Resources as a Human Resources Business Partner (HRBP) or a direct business-facing support role
• Bachelor’s degree in Human Resources, Business, Communications, or related field
• Extensive experience in labor and employee relations, including conducting investigations, resolving complex workplace issues, and ensuring compliance with employment laws and company policies
• Experience supporting, coaching, and partnering with Director/VP level business stakeholders
• Experience leading and developing a direct team
• Preferred experience supporting front-line populations up to 500+ employees
• Ability to travel on average of 10% of the time
• Advanced skills/experience with HRIS, Google Office Suite

Benefits & Perks

• Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.
• No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.
• Global Traveler Health Insurance through GeoBlue.
• 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching..
• Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.
• 401(k) matching with immediate vesting.
• Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.
• Tuition Reimbursement.
• Wayfair Employee Discount.
• Gym/Fitness Discounts (including Peloton, Wellhub and varying regional memberships).
• Exclusive access to thousands of perks & discounts through BenefitHub.
• Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.