Senior Manager, Talent Operations NYC/Hybrid

Build Your Career | Love your Work | Make a Difference 

Payoneer’s mission is to empower businesses to go beyond – beyond borders, limits and expectations. In today’s digital world, Payoneer enables businesses of all sizes from anywhere in the world to access new economic opportunities by enabling them to transact globally as easily as they do locally.

Payoneer’s digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories. Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure.

Seeking an experienced manager to lead our global recruiting operations team and programs and to drive strategic initiatives to optimize our recruitment processes. The ideal candidate will possess a strong background in recruiting operations, program management, and recruiting strategy, along with exceptional leadership and communication skills. This role offers the opportunity to shape and enhance our global recruiting operations to support the company's growth and recruiting initiatives and goals.

What you’ll do:

Recruiting Operations Management

• Manage all recruiting operations, including process design, implementation, and optimization for efficiency and effectiveness
• Develop and maintain recruiting metrics and analytics to track performance, identify areas for improvement, and drive data-driven decision-making
• Oversee and optimize recruiting technology to improve user experience. Provide training and ongoing support to recruiters, hiring managers, and other users for efficient tool utilization
• Collaborate with cross-functional teams, including HR, Recruiting, and Business Partners, to align recruiting operations with organizational goals and priorities

Program Development And Implementation

• Lead the development and implementation of innovative recruiting programs and initiatives to attract, engage, and retain top talent
• Design and execute strategic recruiting projects, such as employer branding initiatives and employee referral programs
• Partner with internal stakeholders to identify talent gaps and develop targeted recruitment strategies to address business needs
• Drive continuous improvement efforts to enhance the effectiveness of recruiting programs and ensure alignment with best practices and industry trends

What we’re looking for:

• 7+ years of experience in recruiting operations, recruiting, or related fields, with at least 3 years in a leadership role
• Proven track record of success in designing and implementing recruiting programs and initiatives that drive results
• Strong analytical skills and proficiency in recruiting metrics, data analysis, and reporting
• Excellent project management skills, with the ability to manage multiple projects simultaneously and deliver high-quality results on time and within budget
• Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization
• Experience working in a fast-moving, high-growth organization with a preference for those in the technology industry
• Must be hands-on with a scrappy mentality coupled with project management fundamentals, adaptable to various tools and methodologies (whether you have SaaS tools in-play or not)
• In-depth experience with Greenhouse, and Microsoft business suite (i.e. Excel), including the ability to effectively and efficiently handle large amounts of data and translate that into digestible information

What we offer: 

• Excellent medical, dental, and vision insurance (individual plan 100% covered) and FSA 
• 401K with employer match 
• Fitness reimbursement
• Generous PTO, paid holidays, and parental leave  
• Learning and development opportunities   
• Fun office culture with supportive leadership
• Exciting social events, including happy hours, birthday celebrations, and Friday lunches
• Community engagement opportunities
• Relaxed dress code

Join the Payoneer Family - check out Our Values and apply today!

Payoneer is committed to fostering a diverse and inclusive workplace. Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position, please email RecruitmentUS@payoneer.com. Determinations on requests for reasonable accommodation are made on a case-by-case basis.

In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus.

The annual base salary range for this position is: $150,000-$190,000

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