About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

What You’ll Be Spending Your Time On: Manager Enablement

• Empower managers with the knowledge and tools they need to handle day-to-day HR questions and navigate employee lifecycle events confidently.

• Coach managers to effectively manage employee needs, engagement, and performance discussions.

• Provide expert-level HR consultation and support across a complex and diverse employment landscape.

• Provide people analytics and HR data to managers to support decisions and proactively flag risks.

Employee Experience & Support

• Be the first point of contact for employees and managers in your region, offering timely and insightful guidance on HR policies, processes, and employee relations matters.

• Foster a welcoming and supportive environment where employees and managers feel valued and heard.

• Deliver best-in-class employee experience and HR solutions.

HR Program Delivery

• Lead the regional roll-out of core HR programs, including performance management, compensation review/comp planning, and engagement surveys.

• Ensure strong employee understanding and enthusiastic adoption of these programs.

Employee Relations

• Conduct initial investigations into employee concerns with empathy and professionalism.

• Collaborate with the HRBP team to address more complex cases as needed.

Regional Insights

• Formulate and implement HR policies and procedures aligning with local employment laws or statutory/regulatory requirements (e.g., Employee Handbook, local HR policies).

• Lead and drive regional and country-level HR and labor compliance programs/projects in collaboration with cross-functional teams and stakeholders.

• Stay up to date with market and regulatory trends and take necessary HR actions to remain compliant.

• Share observations and themes from employee experience with HRBPs to inform organizational health discussions.

• Provide actionable insights that drive positive organizational change.

Operational Excellence

• Streamline employee lifecycle processes such as onboarding, offboarding, probation management, and leaves of absence.

• Ensure a positive employee experience through accountable and audited HR processes.

• Identify and implement continuous improvement opportunities to enhance HR operations.

• Recommend and present process improvement solutions.

Culture & Engagement

• Support local employee engagement initiatives and act as a culture ambassador, reinforcing our ways of working and employee value propositions.

• Champion a positive and inclusive workplace culture that reflects our core values.

Role Requirements

• Capability to execute plans that align with the organization and People Partner’s goals.

• Exceptional organizational skills with the ability to juggle multiple tasks and prioritize effectively.

• A proactive mindset of "Do It, Own It" – take initiative to solve issues and follow through on commitments.

• Aptitude for identifying opportunities for “Continuous Improvements” and implementing best practices for operational excellence.

• Strong knowledge of local labor laws and HR best practices.

• Confidence in handling sensitive employee situations with empathy and sound judgment.

• Comfort working in a matrixed, global environment.

• Strong communication and interpersonal skills to interact with employees and managers at all levels, with flexibility to adapt to business needs.

• Ability to analyze data, identify issues, and propose HR solutions to business challenges.

• Strong business acumen and excellent influencing skills, both onsite and remotely.

• More than 5 years of HR experience in a generalist HR role or equivalent practical experience.

• Comfortable in a “roll up your sleeves” environment within a rapidly scaling global organization.

• Skilled with modern HR solutions and services; digitally savvy with the ability to apply insights from HR data and analytics into practice.

• Excellent verbal and written communication skills in English.

• Strong working knowledge of MS Office and various HR systems.

#LI-PP1#LI-Onsite

 

The Payoneer Ways of Working 

Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. 

Continuously improve Always striving for a higher standard than our last. 

Do it. Own it. Being fearlessly accountable in everything we do. 

Build each other up Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, click now to apply. 

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.