Title: Project Management and Risk Officer

Location: Hybrid Role – 50% of time based in the office (ideally North Somerset)

Division: Professional Services

Reports to: Head of Projects – North Somerset and WECA

· Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services?

· Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences?

ABOUT US

Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.

OUR VALUES

Partnership: we become one team and family with organisations, helping them to navigate change and stay agile

Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens

Innovation: we bring together the right technologies and services to design solutions that work

Passion: we are passionate about - and dedicated to - public services and improving people’s lives.

THE ROLE

The PMRO plays a crucial role in managing the integrated portfolio plan for key accounts. This position is responsible for maintaining adherence to established governance processes, implementing change controls, and fostering collaboration between internal and client program and project managers. It demands exceptional skills in planning, communication, and problem-solving.

Key Responsibilities include:

• Prioritisation of activities across professional services to achieve organisational objectives.
• Rigorous scrutiny and monitoring of projects and programmes to ensure effective delivery of projects and their objectives and realisation of intended benefits, thus enabling effective decision-making.
• Optimal alignment between the resources for programmes or projects and the availability of business end-users.
• Prioritised management of the impact of programmes and projects on routine business operations.
• Overseeing the delivery of a Project Management Office (PMO) resource throughout the entire program lifecycle, from the initial business case to implementation. This involves working collaboratively with stakeholders and professional services as a unified team.

Specific duties

Below is a list of duties that give an indication of what this role entails. It is not an exhaustive list.

1 - Project Planning and Portfolio Management

· Develop and maintain a portfolio plan with the Head of Projects for North Somerset and WECA accounts, ensuring alignment with the organisation’s goals, and remaining with project budgets and boundaries.

· Evaluate project alignment with strategic objectives, prioritise projects based on strategic value, and manage resource allocation efficiently.

2 - Governance and Compliance

· Ensure adherence to portfolio governance processes and establish change control procedures to manage project scope and changes effectively.

· Conduct project reviews and audits to ensure projects comply with established standards, promoting continuous improvement.

3 - Risk Management and Quality Control

· Proactively identify, assess, and mitigate potential risks and issues.

· Develop, update, and maintain project documentation, plans, risk, and issues logs, ensuring projects meet quality criteria and standards.

4 - Stakeholder Engagement and Communication

· Foster collaborative relationships with internal stakeholders, client directors, and external partners.

· Ensure effective communication and reporting on project status, financials, progress, and risks to all stakeholders.

5 - Change Management and Process Improvement

· Implement robust change management practices and embrace a culture of innovation and agility to identify and act on opportunities for improvement.

· Capture and share lessons learned and best practices to enhance future project delivery.

6 - Training and Team Leadership

· Coach and mentor project professionals, providing training and support to enhance project management skills and knowledge.

· Direct and motivate project teams, ensuring deliverables meet the required outcomes within specified time and cost constraints.

7 - Project Management Methodologies

· Establish and standardise project management processes, methodologies, tools, and templates across teams.

· Support iterative planning and delivery, embedding stakeholder management throughout the project lifecycle.

8 - Strategic Support and Documentation

· Assist in producing key project management documentation, ensuring stakeholder and user voices shape project design and delivery.

· Work collaboratively with project sponsors, stakeholders, and teams to ensure project delivery is aligned with benefits realisation.

9 - Organisational Compliance and Culture

· Champion a culture of collaboration, continuous improvement, and compliance with organisational policies and regulations.

· This revised list integrates related tasks and responsibilities, offering a clearer, more consolidated overview of the specific duties involved in the role.

Opportunity

This role is an excellent platform for experienced professionals to take their career to the next level. Join our team and contribute to the success of our key accounts through strategic portfolio planning and strong change management practices.

ABOUT YOU

The ideal candidate will have a track-record in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.

The Ideal Candidate

· Relevant professional certifications (PMP, PRINCE2)

· Experience in portfolio planning and management

· Understanding of project management methodologies

· Excellent organisational and time management skills

· Excellent communication and interpersonal skills

· Proficiency in project management software

· Excellent stakeholder management.

· Passion for innovation and a commitment to shaping the future of public services.

WHAT WE CAN OFFER YOU:

This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development.

Benefits include:

· Enhanced Pension Scheme

· Health Insurance

· Life Assurance

· Access to exclusive discounts and offers through the company’s “Perks at Work” scheme

· 25 days annual leave (with the option to buy more)

PROCESS

Simply submit your CV.

By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring

manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing talentacquisition@agilisys.co.uk – but please note that this means we will no longer consider you for the role you have applied for.

We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent.

Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all. We encourage diversity through perspective, background, identity, and thought whilst also fostering an environment where everyone can express themselves regardless of your race, religion, sex, gender, colour, national origin, disability, or any other applicable legally protected characteristic. We are committed to continuing to nurture an inclusive environment and building a diverse workforce.