Senior Product Manager - App Platform
Candidates for this position must be based in Boston, MA and will be expected to comply with their team's hybrid work schedule requirements of in-office on Tues/W/Th
Who We Are
We are looking for a passionate Product Manager to join the Storefront team. The team is responsible for building and growing the native apps and websites customers use to shop our collection. We leverage technology to make shopping for millions of products feel simple and personal. Customers should feel as comfortable browsing our site from the comfort of their home laptop as they do finalizing purchase decisions from their phones on-the-go.
We are looking for an experienced product manager to own product strategy, vision, and execution of the Design Systems, reusable UI, and core frameworks on our Wayfair App. This role is at the center of Wayfair’s tech transformation journey, and your platform will power millions of experiences a day. You’ll lead a cross-functional team to scale our components and build new capabilities to power faster launch and iteration on experiences throughout the funnel. You’ll be part of an exceptionally talented Product Management and Technology community and a tight-knit team at a Fortune 500 company.
What You’ll Do:
- Leverage customer data, platform user research, and partner team visions to understand platform use cases; map those against business objectives, and transform that knowledge into platform enhancements (existing product space and net new capabilities)
- Build reusable components that enable scalable, flexible, accessible, and consistent user experiences that improve ease of use for customers, developers, and designers throughout the entirety of the iOS & Android purchasing funnel
- Break down complex problems and back up your recommendations with quantitative and qualitative reasoning
- Given a broad and complex product strategy, independently own and craft a sequenced set of outcomes and solutions over a 12+ month time horizon (that benefit customers across our US, UK, DE and Canada sites, in addition to Wayfair’s specialty retail brands)
- Bring technical, design, marketing, and experience product partners along in your vision. Be the advocate for how the platform can enable their business outcomes, while also listening for pain points and gaps to identify new opportunities.
- Build and maintain roadmaps for your product(s); partner with user experience design and usability, analytics, engineering, technical program managers, other product managers, and stakeholders to translate your vision and roadmap into reality
- Drive measurable results and/or learnings using testing best practices; monitor performance of your focus area
We Are a Match Because You Have:
- 7+ years experience working in product management. Experience working on platform or design systems is highly valued.
- Curiosity and eagerness to learn. You are comfortable diving into problems and technologies you may not be an expert in, even when working with those who are.
- An ownership mentality. You’ve autonomously set a ~12 month vision for your domain, prioritizing a body of work that optimizes for customer outcomes. You’ve challenged yourself and others to proactively improve your product, its reliability, and plans for its future state. You propose adjustments to priorities as needed, and take responsibility for outcomes, celebrating team wins and surfacing learning moments openly.
- Bias for collaboration. You assume good intent, partner willingly, and ensure the voices of teammates and stakeholders are heard. You communicate openly and proactively, bringing others into your plans. You coordinate and modify as needed.
- Ability to connect between the specific and the general. You can detect themes in many different specific stakeholder team goals and abstract to find the commonalities.
- Good judgment. You manage risk, know when to pivot, can assess multiple paths forward, and use data to inform and advocate for the right next steps
Why You’ll Love Wayfair:
- Time Off:
- Paid Holidays
- Paid Time Off (PTO)
- Health & Wellness:
- Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
- Life Insurance
- DIsability Protection (Short Term & Long Term DIsability)
- Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
- Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
- Caregiver Services
- Financial Growth & Security:
- 401K Matching (Employee Matching Program)
- Tuition Reimbursement
- Financial Health Education (Knowledge of Financial Education - KOFE)
- Tax Advantaged Accounts
- Family Support:
- Family Planning Support
- Parental Leave
- Global Surrogacy & Adoption Policy
- Professional Development & Recognition:
- Rewards & Recognition
- Global Employee Anniversary Awards
- Paid Volunteer Work
- Unique Perks:
- Employee Discount
- U.S. Bluebikes Membership
- Global Pod Outings
- Work/Life Balance:
- Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments
We are looking forward to your application!
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Assistance?
For more information about applying for a career at Wayfair, visit our FAQ page here.About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
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