We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?

At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-led growth, we are searching for Senior Product Manager to join us on this remarkable journey. Our team comprises innovative leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale.

In this role, you will join the growth team in building best-in-class self-serve experiences that drive product-led growth. You will own the Activation area including driving the strategy, roadmap and execution for the customer journey making it extremely easy for businesses to start building trust, promote and improve.

If you are excited about driving innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our dynamic and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our customers worldwide. 

What you’ll be doing:

• Leading a cross-functional team to deliver high-quality experiences that lead to desired outcomes
• Build out the strategy for Activation (free & paid) in partnership with Marketing and Commercial teams
• Collaborating with your team and others to think big and imagine future solutions to solve problems
• Run experiments to increase targeted outcomes and share those learnings across the company
• Partner with analytics and research to better understand what drives your targeted outcomes; be a subject matter expert on the topic
• Contribute to the continuous development of our overarching growth product strategy
• Taking ownership of the product roadmap and backlog, and ensuring that they are aligned with business goals and customer needs
• Conducting research and interacting regularly with customers to gain knowledge about the problems you are solving and defining and framing these problems with your team
• Building relationships with stakeholders in sales, marketing, and customer success and promoting product-thinking throughout the organisation
• Communicating product plans, status, and issues to internal stakeholders and executive leadership
• Motivating your team and colleagues to produce their best work possible.

We are looking for people with:

• Proven history of delivering tangible business outcomes
• Good communication skills and proven history of effective collaboration with cross-functional product teams 
• Passion for delivering high-quality experiences that solve customer problems and drive business impact
• Comprehensive understanding of product management principles and processes, including product strategy, product roadmap development, and agile development methodologies
• Analytical mindset and can leverage data to inform your product decisions as well as establish metrics and OKRs to measure product success
• Friendly, knowledgeable, open-minded, collaborative and able to motivate and inspire others.
• Experience in B2B or SaaS products is desirable
• Experience working on a Growth team is desirable
• Previous experience running A/B tests
• Good prioritization skills

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
• Independent financial advice and free standard professional mortgage broker advice

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

#LI-LP1

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. 

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences  are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.