Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: 10/02/2024

Anticipated Posting Close Date*: 12/1/2024

*Job posting may close early due to the volume of applicants.

The Platform & Delivery Product team collaborates with teams throughout the company to build and expand the foundations of Fastly’s global edge cloud services, ensuring they are positioned to scale rapidly in both capacity and capabilities. We are looking for a Senior Product Manager who is passionate about shepherding innovation on its path to production reality, enabling customer success, and telling the stories of both of these journeys to internal and external audiences. This role will provide the opportunity to work closely with business and technical partners company wide, providing product management for a large variety of Fastly products, features and technologies which constitute the platform upon which both Fastly and our customers can build their edge cloud solutions of today and tomorrow.

What You'll Do

• Identify, analyze, quantify and prioritize opportunities for new markets, product features, technologies and innovations in how Fastly’s edge cloud services are built and delivered
• Manage the end-to-end product lifecycle of your products, initiatives and technologies including the development and conveyance of the products’ vision through product roadmaps 
• Collaboratively lead cross-functional and distributed teams by building trusted working relationships throughout the company, at all levels of the organizations
• Be the subject matter specialist and evangelist for your product/technologies, internally and externally
• Be the champion for our customers’ interests internally, making and influencing decisions about product features, priorities, functionality, and user experiences with the goal of increasing customer value always at the center
• Collaborate with our product growth analysts & finance to develop and implement pricing, packaging & growth strategies
• Define and monitor product success metrics using data driven goals

What We're Looking For

A self-starter with a natural affinity for the details of complicated systems while remaining focused on the larger vision, great interpersonal and communication skills and a passion for learning, doing, contributing and growing with the Product team and the company.  

• 5+ years of experience in cloud services and/or related technologies and businesses 
• 5+ years product management experience in a software development focused field 
• Exceptional written and verbal communication skills with the ability to learn and use the terminology understood by audiences as diverse as executives, finance, legal, and engineering developers 
• Ability to think tactically and strategically to craft a compelling product vision that both meets customer demand and aligns with company initiatives
• Possess the empathy and interpersonal skills to develop an understanding of the needs of, and communicate effectively with, a large variety of partner teams to secure buy-in for new initiatives 
• Comfortable with developing multiple pricing and business models including usage based, subscription, and transactional models
• A positive, get-stuff-done, collaborative spirit that thrives in a fast paced environment

We value a variety of voices, so this is not a laundry list. You’ll be a good candidate if you have experience in SOME of these:

• Familiarity with the technical and business aspects of building and operating a worldwide network of high availability and high capacity data centers
• Knowledge of Internet technologies, standards and protocols such as, but not limited to, IPv4/v6, TCP/UDP, TLS, HTTP, DNS, and BGP 
• Experience with a variety of web applications, services and related technologies such as content delivery networks, APIs, cloud services and DevOps would be a plus

Work Hours: 

• This position will require you to be available during core business hours. 

Work Location(s) & Travel Requirements: 

This position is open to the following preferred office locations:

• San Francisco, CA
• Denver, CO
• New York City, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. 

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary: 

The estimated salary range for this position is $151,020 to $209,740. 

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days. 

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

• We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. 

• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.