Candidates for this position will be expected to comply with their team's hybrid work schedule requirements.

Who We Are

Sales Technology at Wayfair owns all of the tools and experiences used by hundreds of sales people to generate $3 billion dollars of our top-line revenue. We do this across two primary programs – Wayfair Professional, our business-to-business offering (think Contractors, Interior Designers), and our inbound Consumer Sales & Services team (think Design Services, shopping help for complex items like large appliances). 

We’re looking for a Senior Product Manager to join the team and lead conception, product strategy, shaping, and go to market for a sales automation and orchestration platform that integrates tightly with our tech ecosystem. Your product will directly help RevOps Managers automate our lead funnel, build territory and book management processes enriched by seller & customer data, and develop our capability to predictively task our sellers (using ML models to predict their best actions). Think Zapier, but deployed to drive efficiency and automate tons of the work needed to build a $3bn sales-enabled business.

Interested in learning more about Wayfair’s Engineering community? 

• Check out our Wayfair Tech Blog: https://www.aboutwayfair.com/careers/tech-blog. 
• Derek Haller leads our team

What You'll Do

• Provide product leadership & strategy for our sales automation platform, which is currently a concept that needs to be shaped and brought to market.
• Conduct research and discovery initiatives to improve KPIs, and build data assets that give you deep understanding of the health of your product and opportunities for improvement
• Collaborate with adjacent product, experience design, engineering, and ML/data science teams responsible for various aspects of our sales funnel to maximize the impact of the technology your team supports
• Develop and maintain a data-driven product strategy, roadmap, and vision in alignment with senior partners (Directors, VPs, C-Suite).
• Test and learn, fail fast, rapidly iterate, and find creative ways to drive customer and business outcomes
• Thoughtfully create strategies to improve customer experience with all Wayfair customers and serve as the voice of the customer for your core product’s users and problem space
• Balance priorities across multiple stakeholder groups with clarity, candor, and a firm focus on your product strategy and north star metrics
• Contribute to the Sales Technology team and our mission to build a world-class Sales experience for both customers and agents

We are a Match because You Have:

• 5+ years of direct product management experience, ideally with experience on technical products & platforms.
• Sales or Marketing Technology experience is nice, but definitely not required.
• Track record of effective partnership with engineering and data science / machine learning to build high-impact, technical products.
• Excellent analytical skills with demonstrated experience with hypothesis-driven learning and turning data into actionable insights.
• Superior communication skills with demonstrated ability to navigate a complex landscape, partner with the right teams at the right altitude, and drive cross-functional initiatives.
• Experience in data visualization, reporting, or analytics preferred; intermediate proficiency with SQL a plus.
• Bachelors in an analytical discipline (Science, Math, Engineering, Business, Supply chain or similar), MBA preferred.

Why You’ll Love Wayfair:

• Time Off:
• Paid Holidays
• Paid Time Off (PTO)
• Health & Wellness:
• Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
• Life Insurance
• DIsability Protection (Short Term & Long Term DIsability) 
• Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
• Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
• Caregiver Services
• Financial Growth & Security:
• 401K Matching (Employee Matching Program)
• Tuition Reimbursement 
• Financial Health Education (Knowledge of Financial Education - KOFE)
• Tax Advantaged Accounts
• Family Support:
• Family Planning Support
• Parental Leave
• Global Surrogacy & Adoption Policy
• Professional Development & Recognition:
• Rewards & Recognition 
• Global Employee Anniversary Awards 
• Paid Volunteer Work 
• Unique Perks:
• Employee Discount 
• U.S. Bluebikes Membership
• Global Pod Outings
• Work/Life Balance:
• Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments 

We are looking forward to your application!

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here. 

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.