About the role 

The primary goal of the Resident Architect program is to assist the customer in aligning their employees, internal processes, and workflows with the Cloud Operating Model, paving the way for ongoing and sustainable success with the HashiCorp tool suite as part of the customer cloud transformation journey.

Typical Resident Architect duties will include anything from assisting the customer with identifying the appropriate talent to support a particular HashiCorp tool, to building out a full managed service offering, to coordinating successful adoption and growth of that service across the business.

An ideal candidate will have a successful track record in leading sustainable customer technical transformation, with a focus on people, processes, and workflows supporting that transformation. They will have proven the ability to become a trusted technical advisor to customer and business leaders in their pursuit of fully realizing the Cloud Operating Model as part of a larger cloud transformation effort.

Additionally, the Senior RSA will be expected to be a technical leader and mentor on the time, helping to build the experience of their peers, as well as the greater HashiCorp community.

• Provide both general and specific mentorship on each step of the customer cloud transformation journey as it relates to the HashiCorp product suite specifically Vault.
• Assist customers in aligning people, processes, and workflows with the Cloud Operating Model.
• Contribute towards building a mutli-cloud adoption framework.
• Articulate and redefine the cloud consumption model in relation to HashiCorp Tao of workflows.
• Assist Enterprise CxOs in articulating the business value achieved in building the accurate cloud consumption model.
• Help increase developer velocity whilst satisfying the objectives of governance, risk & controls.
• Communicate the business value of the HashiCorp product suite to customer executives.
• Articulate the technical functionality of HashiCorp products to multiple audiences ranging from practitioner to executive.
• Educate and advise customer users on how HashiCorp tools can enable and even simplify adoption of the Cloud Operating Model as part of their cloud transformation journey.
• Coordinate various HashiCorp professional services resources to assist with specific customer needs as part of their technical transformation.
• Educate individual contributors on best practices regarding system administration, service administration, automation, and observability.

• Confirmed experience designing and implementing technical systems and services.
• Deep understanding of DevOps processes and automation.
• Deep​ ​technical​ ​expertise​ ​in​ ​cloud and on-premise infrastructure​ ​management,​ ​application​ ​deployment and​ ​practical security​ ​methodology.​
• Working proficiency with one or more of the tools in the HashiCorp product suite like Terraform and Vault. 
• Familiarity with security and compliance requirements for shared services.
• The ability to work well in group environments and independently.
• A proven record of assisting with or driving cloud transformation at one or more organizations.
• Passion for thought leadership in areas including cloud operating model and organizational transformation, cloud operations, or Site Reliability Engineering (SRE).
• Experience handling cloud maturity and capability assessments, being responsible for the design and implementation of cloud governance and operational processes, and developing cloud transformation roadmaps.
• Familiarity with cloud service providers and their offerings, common technical platforms, and shared service management at scale.
• The ability to speak to all levels of an organization, whether at a deep technical level or at executive level.
• The ability to explain complex technical topics in simple terms.
• Experience publishing technical documents or presenting at technical conferences.

HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.  

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