Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

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Senior Sales Strategy & Operations Analyst

If you have a successful track record in sales operations, working with a team of highly technical sales individuals to consumer web, mobile, media and enterprise companies we wish to hear from you. In this role you will be a meaningful part of our growth responsible for providing first class operational management to our Sales organisation. You will help drive business plans, define sales processes, analyse revenue trends & critical metrics among other special projects to enhance productivity. In addition, you will drive operational improvements in the areas of reporting, process, workflow, communication, and strategy.

What You'll Do

• Proactively recognise business needs, and provide core business support functions to ensure the successful running and maintenance of the sales business

• Project manage the Sales and operations strategy, understand priorities and execute operational plans

• Ability to understand, create, and deliver top-quality, audience-appropriate communication

• Optimise Sales operational efficiency through innovative thinking, process improvement and system enhancements and best practice sharing

• Work closely with other team members and the business to track metrics, KPIs, analytics and dashboards to provide performance measurement and drive business performance

• Provide core business support functions to ensure the successful running and maintenance of the CS/Sales business

• Provide front line support for other operational functions such as deal desk, contracts & finance to provide Sales support for common business situations

 

What We're Looking For: 

• Ideally, 5+ years of strong analytical and problem solving experience in a sales operations role

• To be successful in this role, the candidate must have a thorough understanding of sales ops best practices and policies and be able to implement those best practices across revenue teams. 

• They must have experience working with cross functional teams in order to drive operational plans for the region

• Interpersonal skills across a multi-level organisation - with a proven focus on being able to translate data and metrics into predictable business insight

• Proven communication skills at all levels of an organisation - with a demonstrated focus on being able to translate data and metrics into predictable business insight

• Ability to interpret complex business documents/reports, create and present process documentation and training

• Detail oriented; and must be highly organised with the ability to manage towards multiple deadlines simultaneously

• Excellent problem solving and analytical skills

 

We’ll be super impressed if you have experience in any of these 

• Experience in the B2B sector working for a SAAS/Software or technology company
• Experience working in a high growth organisation

 

Work Hours: This position will require you to be available during core business hours (9am - 6pm)

Work Location(s) & Travel Requirements: 

This position can be hired in the following preferred office locations:

• London

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. 

Salary: 

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role is eligible to participate in Fastly’s global sales compensation plan and may participate in Fastly’s equity program.

Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

 

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

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