The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organisations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.

You'll be working in the Endpoint team, our goal is to ensure our customers have unparalleled ability to quickly troubleshoot issues and do long-term analysis of end-user experience. We equip our customers with complete visibility into end-user connectivity, wherever they may be located, whether internal or cloud apps.

As a Senior Software Engineer on this team, you'll help build our Endpoint Agents running in Windows and macOS, as native system services. In addition to this, you will be responsible for improving and supporting our build and deployment infrastructure and the Agent-related backend services.

In this role, you will mostly be working with C++, but familiarity with, or willingness to learn, Objective-C, shell-scripting and Python are also essential.

• Software Development experience in C++11 or later, ideally writing multi-threaded applications
• Excellent knowledge of computer science fundamentals and comfortable working with new technologies and languages
• Excellent object-oriented design skills
• Experience with SQL
• Experience in designing and scaling distributed systems

• Knowledge of boost libraries, specifically boost::asio
• Experience with MacOS and Windows APIs (non-UI)
• Experience with network protocols
• Bachelor's degree in Computer Science, or similar

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.