Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

You will partner closely with the Global HR Operations team, regional and functional HRBPs, under the leadership of the Senior Manager HR Operations, EMEA,  to drive all aspects of HR Operations in the EMEA region. You will have a particular focus on supporting EMEA countries and helping us scale our HR Operations there.

We are looking for someone with strong attention to detail, a passion for structure and consistency, and someone who can not only spot and suggest an opportunity for improvement but someone who will own the execution of their idea. We are keen to have someone who thrives in ambiguity, adapts quickly to a changing environment, is data-driven, and knows that sometimes laughter is indeed the best solution. 

You will: 

• Manage HR Operations tasks across a number of EMEA countries
• Be responsible for the excellent delivery of the operational HR life cycle within assigned responsibility countries region: from joiners to leavers, parental leaves to transfers, benefits enrolments, regional monthly payroll as well as the preparation of compliance documents and processes.
• Making an impact by being in control of our HR operational activities, including handling employee queries via our ticketing system for relevant countries
• Building your presence and connections regionally to ensure that the HR team remains aware of the most meaningful people topics amongst our various teams
• Work closely with our Recruitment Operations Team to guarantee a smooth transition of our people from being a candidate to an Elastic employee
• Participate in process improvement projects for the region
• Ensure that our HR systems are up to date
• Own process documentation by developing and optimizing existing SOPs and playbooks
• Introduce process improvement and standardization
• Help us use the feedback captured to ensure our operations function is successful across the regions.

• 5 years of hands-on experience in HR Operations or HR Shared Services with exposure to a full employee lifecycle supporting EMEA countries
• A strong focus on the employee experience and customer service
• Experience with creating Standard Operating Procedures
• Experience with ServiceNow is a plus
• A second language is preferred 
• Excellent written and verbal communication and presentation skills
• Demonstrated experience in leading a process improvement 
• You are a problem-solver who can work independently
• Ability to effectively work in a fast-paced environment is key
• Team player with a low ego
• High degree of integrity and honesty; ability to exercise confidentiality

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Double your charitable giving - We match up to $1500 (or local currency equivalent)
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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