About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We're in search of a Senior Technical Program Manager who has experience leading technical teams, orchestrating information flow, and resolving challenges.

If you boast a background in software program management and have your mettle in delivering on company strategic goals, we'd love too talk to you!

This role will be a part of the Program Management team and will collaborate with Enterprise Technology, and several other teams within our organization to guide essential projects.

As the Sr. Technical Program Manager you will report to the Senior Director, Program Management. Based in our Dallas office this role adopts a hybrid work schedule and we are looking for someone who can be onsite 3-4 days a week.

A day in the life of a Senior Technical Program Manager, Enterprise Technology:

• Organize, plan, and track ongoing technical projects and important initiatives for the Enterprise Technology team
• Lead the daily progress of projects with regard to schedule, scope, and process
• Lead meetings, track next actions, and follow up on action items
• Identify and manage cross-team dependencies
• Be the liaison with relevant business groups to facilitate planning and collaboration between teams, agree on goals, identify dependencies, mitigate risks, and communicate regular updates to all partners
• Balance 2-3 large programs related to content, finance, and commerce and be able to switch context across programs
• Facilitate Agile ceremonies (Backlog grooming, Sprint planning, Daily standup, Retrospectives, and Demos) where applicable
• Establish best practices and repeatable processes to increase efficiency for teams together with the larger Program Management Organization

About You:

• 5+ years experience as a technical Project Manager, Program Manager, Operations Manager or Scrum Master supporting an Enterprise Technology team
• Prior experience in or managing projects related to streaming or entertainment industry
• Experience working with globally-distributed teams
• Knowledge of main concepts and standard processes for technical program management
• You are inquisitive, organized, and has a desire for continued self-improvement and development of new skills
• Knowledge of SDLC processes, with experience in both agile and waterfall methodologies, and knowing when to apply each
• Experience with JIRA and Confluence

About the Team

The Enterprise Technology department is a team of enthusiasts who dedicate their time to building reliable and scalable solutions to help build, run, and transform enterprise applications. We promote engineering practices and use innovative technologies and cloud-based microservice architecture, which allow Crunchyroll enterprise teams to integrate seamlessly and achieve their goals.

The Program Management organization is a distributed team responsible for coordinating projects for the Crunchyroll streaming service. We standardize Agile methodologies for our organization, promote process improvements, and lead cross-team communications.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.