Role: Social & Community Manager 

Location: Spain, Madrid (onsite)

WHAT YOU WILL BE DOING IN YOUR ROLE

• Manage the social eco-system of the client including Facebook, Instagram, Twitter, & YouTube. 
• Partner with the Digital Assistant Brand Manager and Brand Manager, to develop channel-specific strategies, daily and monthly objectives and editorial guidelines. Strong copywriter - Long and Short form. 
• Plan the monthly always-on social calendar and email design in collaboration with brand team & agency partners. 
• Review, respond to and moderate customer posts and messages across social channels. 
• Identify trending topics and content to comment on, create nimble content around (image, caption on image, live cast or lightweight video) or otherwise respond to. 
• Work with Marketing Effectiveness to produce a monthly Social dashboard benchmarking the performance of TGL against historical performance and category leaders. 
• Identify innovation opportunities together with relevant platform and media partners. 
• Identify potential influencers to drive endorsement and reviews. 
• Plan website content with brand team & agency partners and publish. 
• Working with Digital Designers to oversee production for video/stills. 

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 

• 3+ years of Community Management experience at a recognised B2C brand or at an agency working on recognised B2C brands. 
• Bachelor’s degree or higher in Marketing, Business or a Liberal Arts major. 
• Ability to write in fluent English. 
• Experience working natively within platforms as well as using social management tools such as SalesForce Social Studio, Falcon.io or Percolate and social listening tools including Crimson Hexagon, Sysomos and others. 

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Follow us on  Instagram oliver.talent

Job Id: 8722

#LI-Onsite #LI-ZS1 

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.