Social Media & Community Operations Specialist

Full Time
2 days ago

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. Our printers are used by Google, Tesla, Gillette, and New Balance, just to name a few.

Founded in Boston in 2011, and reaching unicorn status in 2018, Formlabs is nowvalued at 2Bn dollars and is one of the leading 3D printer manufacturers in the world. We opened our Budapest office to establish key Engineering and Business teams in the region. With a dynamically-growing team of 100+ dedicated people, we're building a company so diverse that we can tackle any challenge.

We are looking for a highly motivated and experienced Social Media Manager to join our team in Budapest. This role is pivotal in enhancing Formlabs's online presence and engagement across various social media platforms, with a particular focus on scheduling, boosting engagement, maintaining brand standards, community management, and expanding our influencer network.

The Job:

Social Media Management

  • Work closely with creative and content teams, as well as in-house content creators to develop editorial calendars and fill Formlabs' social channels with high-quality, on-brand, engaging content.
  • Execute editorial calendar that includes regular posts related to trade shows, events, product announcements, and other key activities.
  • Expand and enhance Formlabs' global social media presence, developing localized content and strategies for our various markets and platforms.

Community and Influencer Management

  • Identify and recruit new influencers who align with Formlabs's brand and values.
  • Oversee and manage the activities of our existing influencer network, ensuring consistent and effective collaborations.
  • Manage and grow Formlabs' presence on relevant forums, monitor discussions, and actively contribute to enhance visibility and engagement.

Performance Monitoring and Reporting

  • Track and analyze social media performance using relevant metrics and analytics tools.
  • Demonstrate strategic goals with data, aiming for social media posts that increase brand awareness and marketing performance
  • Provide regular reports on social media activities, performance, and insights to inform future strategies.

Potential Addition: PR and Media Relations

  • Source and manage PR agencies to enhance Formlabs's presence in major media outlets.
  • Manage press relations, including handling inquiries, drafting press releases, and organizing media events.
  • Develop and maintain relationships with journalists and media representatives.
Qualifications:
  • In-depth knowledge of the social media landscape and best practices across Instagram, X, TikTok, and Facebook.
  • Proven experience in creating engaging social media content and managing social media campaigns.
  • Strong understanding of community management and influencer marketing.
  • Experience in analyzing social media data and demonstrating strategic goals with data.
  • Excellent communication skills in English. Additional language skills, particularly in EMEA languages, are a plus.
  • Experience in PR and media relations is desirable but not essential.
  • Based in or willing to relocate to Budapest.

Key Skills

  • Strategic thinking and planning
  • Creative content development
  • Excellent written and verbal communication skills
  • Project management
  • Data analysis and reporting
  • Community engagement
  • Influencer management
  • PR and media relations (potential addition to role)
Our perks:
  • Catered lunch at the office 3 days per week
  • Private health insurance with Medicover (Blue package + hospital coverage)
  • A monthly or quarterly public transportation pass for Budapest
  • Free beverages and snacks at the office
  • All You Can Move sports pass with 7000 HUF monthly allowance
  • Free 3D prints
  • An inclusive, dog-friendly office with diverse and inspiring colleagues
  • Development opportunities both in-house and off-site

We build amazing things. Come join us!

We are an equal opportunity employer and value diversity in our company.  We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.