Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Our team is responsible for creating tools that support our community support agents. We handle any issues or questions that hosts and guests may have before and after their bookings. As a member of our team, you will work closely with engineering teams in the US to enhance the experience of our agents. This role offers the chance to work on exciting and innovative projects that contribute to our overall company strategy. You will have the opportunity to tackle technical challenges and find solutions in areas such as UX, performance, reliability, and quality.

What kind of Software Engineer are we looking for?

You should have a deep expertise in front-end engineering but also be versatile. We use the latest front-end technologies (ReactJS, GraphQL), and you must be value-driven and product-oriented. Each engineer owns the feature they are building and is responsible for turning it into reality, and we will need your front-end expertise to find solutions to problems and challenges and deliver on roadmap objectives.

The Difference You Will Make:

• Elevating our Agent’s productivity and contributing in making their day to day experience better.
• Deliver on a strategic, multi-year platform roadmap and global rollout.
• Collaborate with product, engineering, data science, data engineering, UX and numerous platform teams within Airbnb.

A Typical Day: 

• Refining the features with our Product Team, resolving product trade-offs.
• Designing features and planning its integration directly into production.
• Developing features iteratively during AGILE sprints.
• Writing unit and integration tests, reviewing other’s code.
• Pushing to production multiple times per day (heavy use of feature toggling).
• Acting on user feedback to turn the feature into perfection.

Your Expertise:

• 3+ years of software development experience, or 2-4+ years with an advanced degree.
• Strong expertise in the following: HTML, CSS, JavaScript, and Typescript.
• Experience with modern Javascript frameworks such as React, Preact, Angular, Next, Vue or Meteor.
• Passion for delivering products end-to-end: from ideation through planning and scoping to implementation and experimental A/B testing.
• Experience or desire to work collaboratively in cross-functional teams with design, product, tech.
• Independent, dedicated, and able to deliver ‘production ready’ code with minimal guidance.
• Experience or desire to work collaboratively in cross-functional teams with design, product, data science, and research partners.
• Expertise developing solutions to ambiguous problems, and integrations.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.