Sr. Associate, Merchandising Compliance Operations
This is an onsite role based out of our Boston, MA office (Mon-Thurs onsite, Friday remote)
Wayfair offers a wide variety of furniture and home décor products to meet the needs of our diverse customer base. With such an extensive catalog, our Merchandising Compliance team ensures customers are kept safe by keeping our product offering in compliance with applicable federal or local regulations. We support those efforts through a strong partnership with our legal team, building efficient operational processes and supporting scalable technology solutions in an ever changing regulatory environment.
What You'll Do- Immerse yourself in the Product Compliance industry to understand industry benchmarks as a means to influence and drive roadmaps
- Develop, implement, and oversee compliance verification programs
- Collaborate & Communicate effectively with cross-functional stakeholders in legal, technology, and supplier-facing teams on verification projects to drive completion and ensure a cohesive supplier experience across all touch points
- Manage offshore team's workflows by reviewing and thoughtfully critiquing team’s work, providing actionable feedback and helpful improvements
- Own and deliver projects end to end taking on ideas at problem statement level with responsibility for discovery, structuring & scoping problems through to delivering the final end product, process, tool or solution
- Build compelling business cases for change to secure engineering resources to drive automation and enforce tracking of project success against predefined KPIs and metrics.
- Support day-to-day operations where needed
- 2+ years of experience (experience in the compliance space is a plus)
- Proactive and eager to constantly seek out opportunities to make an impact
- Exceptional organizational skills with the ability to multi-task several projects
- Possess strong written and verbal cross-functional communication skills
- Ability to adapt to a rapidly changing environment
- Strong work ethic and level of urgency
- Attention to detail and ability to catch errors & suggest solutions
- Comfortable working with and learning new technology
- Strong analytical and quantitative skills; comfortable working with and manipulating data through in Excel/GSheets
- SQL/GBQ experience is a plus, but not required
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.