Senior Operations Manager, Hello Fresh Phoenix, AZ

We are looking to add a Senior Operations Manager to our team in Phoenix AZ!! As Senior Operations

Manager, you will take a hands-on approach and deliver strategic operational leadership acrossall aspects of production and fulfillment. We're searching for a visionary leader who is excited tobuild something awesome and share it with the world! 

You will...● Provide cross-functional leadership from the front lines and immerse yourself in thetrenches to optimize productivity, promote growth, encourage innovation ideas, andcreate an excellent culture● Map out, drive and continuously improve the day-to-day operations in a hyper-growthenvironment, effectively engaging, motivating and directing the team to ensure on-timeand accurate delivery of customer orders● Manage dynamic and cross functional teams to better assess the daily operations ofProduction, Planning and Fulfillment teams while continuously driving and deliveringresults against established company criteria and key performance indicators● Ensure adherence to OSHA, GMP, SQF, food safety and facility compliance whilemeeting operational goals and continuously improving production.● Insure continuous improvement to safety, quality, cost, and delivery while growing andexpanding capabilities within the warehouse● Drive a customer-focused environment committed to delivering the highest qualityproduct to our customers● Analyze shift performance to identify operational opportunities, trends, and potentialcost-saving improvements● Conduct presentations and formal training programs to enhance team communication andemployee engagement● Continually coach, teach and develop team optics to increase core knowledge to createbetter quality standards● Be a change agent and champion a culture dedicated to driving continuous improvementwhen it comes to Safety, Quality, Cost, and Delivery, while growing and expandingcapabilities that meet warehouse mandatory requirements

You are...● Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisionsand taking calculated risksEntrepreneurial Spirit: you have vision, passion and imagination; you are not afraid to ask‘what if’ and constantly challenge the status quo● Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoygrinding away at issues and have a knack for delivering results in hyper-growth,constantly changing environments● Analytical: data is your friend; you're able to translate numbers into action and pave theway for efficiency● Team-oriented: you have a track record of leading cross-functional teams and cultivatingcollaborative partnerships at all levels and departments of an organization

● Strategic: you recognize and resolve situations that are ambiguous or challenging and uselogic to identify alternatives, evaluate, and present approaches to solve complexproblems while thinking in terms of contingency plans● Customer-focused: slightly obsessive-compulsive when it comes to customer experienceand strive to deliver a product that is second to none

At a minimum, you have...● Bachelor’s degree required &   5+ years managing fulfillment & production operations in food,beverage, or perishables manufacturing or distribution● Proven success managing teams of 200+ employees in a hyper-growth organization - ourculture is a critical part of our success, and you need to help drive it● Comprehensive background in Production, Shipping, Receiving, and Warehousing● Inventory control management with background in building/improving warehousemanagement or inventory tracking systems (WMS implementation a plus)● Demonstrated ability to develop policies and procedures that help mitigate inventorydiscrepancies● Effective project management skills, well-versed in Lean Manufacturing/ContinuousImprovement (Six Sigma, APICS, Kaizen certification preferred)● Bilingual in Spanish/English strongly preferred● Efficient Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive,sheets, etc.)● Ability to work weekends, nights and holidays

You’ll get…● Competitive Salary; 401k company match that vests immediately upon participation● Generous parental leave of 16 weeks; PTO policy, as well as paid holidays off● $0 monthly premium and other flexible health plans● Amazing discounts, including up to 75% off HelloFresh subscription● Emergency child and adult care services● Snacks & monthly catered lunches● Collaborative, dynamic work environment within a fast-paced, mission-driven company