About Pinterest:  

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. 

Pinterest Design is seeking a Senior Program Manager for Design and Research Operations that will build, optimize and scale design and research programs to strengthen the impact of our growing UX Teams. You will be responsible for implementing innovative processes and systems that support design, researcher and stakeholder collaboration. You will ensure that our tools and processes enable designers and researchers to do their most impactful work, while fostering a learning environment that scales across the organization. This role will provide critical support for our Product Design, Research, and Content teams and enable us to continue to incorporate and up-level standard methodologies for tooling, resources, and education.

What you’ll do:

• Identify process gaps throughout the design and research process and suggest tools or improved processes to drive efficiencies
• Partner with internal teams and external vendors to support the onboarding of new design and research tools 
• Maintain and develop tooling and training documentation to ensure the team is up to date and using compliant processes
• Identify best practices and knowledge gaps and partner with internal and external partners to create ongoing training materials

What we’re looking for:

• A well organized self-starter with a keen eye for detail and an ability to ramp up quickly and the ability to prioritize multiple projects with different stakeholders, as well as the ability to work independently
• An owner, proposing ideas for improving efficiency and experimenting with new tools, processes, and techniques to streamline workflows and processes
• Strong communication/relationship skills to work effectively across teams and to quickly identify and navigate multiple internal stakeholders
• Eager to work within and support a growing team located throughout the US, Canada, and Europe; ability to prioritize highest impact work

This position is not eligible for relocation assistance.

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At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify accessibility@pinterest.com for support.