OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.  

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).

As consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!

THE TEAM

Our Information Technology (IT) team is Zuora's internal engineering organization, responsible for creating technology experiences that connect our teams, drive business alignment and build a stronger, more collaborative work “place.” With a cloud-first approach, we empower our global ZEOs with increased productivity and self-service to enable company growth, scale and flexibility while hardening our security and compliance posture.

THE OPPORTUNITY (AKA: Why you want this role over any other out there) 

As a Senior Full Stack Web Developer at Zuora, you maintain and implement both front end and back end systems that support our internal and external websites. You will collaborate with Platform/Infrastructure, Cyber Security, and TechOps to ensure that our properties are running efficiently as well as help deliver new features and integrations between systems. You’ll find work at Zuora to be uniquely rewarding because of our company culture and your great co-workers.

OUR TECH STACK: AWS, Azure, Wordpress (WP Engine and core), PHP, JS (node.js, react), CSS/HTML, jQuery, Jenkins, Github with Github Actions

WHAT YOU’LL ACHIEVE

• Serve as the Technical Expert for those solutions, maintaining documentation and advising others on their underlying technology and operation
• Build and maintain both back end and front end features.
• Build, operate, and maintain integrations between systems as necessary and assist other teams in same
• Act as mentor and team leader for development efforts as part of the Web  Engineering team
• Responsible for scheduling, testing, and implementing enhancements of new releases of the platforms and systems that we support/own
• Provide regular and effective progress updates to and work closely with management to communicate any delivery risks or issues.
• Engage with teams to identify shared problems and develop automation.
• Strong operational knowledge of Wordpress CMS, Elementor (Wordpress plugin), AWS, Jenkins, Github Actions
• Must be familiar with CDNs such as Akamai and/or Cloudflare
• Must have strong familiarity with AWS
• As a member of the Web Engineering team you will be responsible for maintaining current systems while working to build a set of enterprise solutions across the organization

WHAT YOU’LL NEED TO BE SUCCESSFUL

• 4+ years strong knowledge of Wordpress/WPE or other CMS, enterprise-level site experience a plus
• Hands-on experience with headless CMS (eg: Storyblok, Contentful, etc) a plus
• 4+ years HTML and CSS
• 4+ years CSS Frameworks ( SASS, Less, Etc ) + Bootstrap or similar
• 4+ years of experience with javascript languages including jQuery, React, Angular, node.js
• 4+ years back-end experience, PHP and/or Python preferred
• Knowledge of front end design / engineering best practices across web and responsive mobile
• 1+ years of experience with Elementor or similar page editor plugins
• 4+ years with Github Actions and/or Jenkins CI/CD pipeline or similar
• 4+ years experience with AWS
• 4+ years of experience with agile development
• Strong ability to diagnose issues using tools such as SumoLogic and New Relic
• Hands-on operational knowledge of Wordpress CMS, Elementor (Wordpress plugin), AWS, Jenkins, Github Actions is a must for this role

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.