At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Location: Remote US

What you’ll do

The PMO Analyst role will assist finance wide strategic projects, Additionally, this position ensures processes comply with policies and function in an effective and efficient manner. Monitor and establish a reporting cadence to measure KPI’s. 

• Billing and Accounts Receivable in accordance with contract terms
• Collection of past due accounts
• Issuance of customer invoices in accordance with customer requirements (via email, portal, etc.)
• Helps management /revenue team streamline processes using system automation and tools to maximize efficiency and accuracy of reporting

• Revisit operational processes and continually work to consolidate and streamline using automation and tools to maximize efficiency and accuracy
• Effectively interacts with peers to learn-teach-lean and share knowledge
• Mentors and supports junior members of the team and provides feedback
• Communicates any problems to senior management timely
• Coordinate internal resources and third parties/vendors for the flawless execution of project(s)
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, and plan involving all relevant stakeholders and ensuring process and technical feasibility
• Report and escalate to upper management as needed
• Manage the relationship within the company and all stakeholders
• Perform risk management to minimize project risks
• Create and maintain comprehensive project documentation

Special Projects:

• Participates in Company-wide initiatives and cross-functional projects that directly impact or relate to the revenue accounting area
• Present findings and solutions to the management team, while considering global impacts and subsequent guidance to influence other regions where appropriate to adopt a consistent process and policy
• Help establish, track and set target Key Performance Indicator’s (KPI’s)

Examples of desired skills, knowledge and experience

• Exposure to international operations preferred
• Demonstrates effective written, verbal and interpersonal communication skills at all levels of the organization
• Creative problem-solving skills coupled with good judgment 
• Critical thinking and strong analytical skills
• Ability to exercise sound judgment, provide leadership, and take initiative under minimal supervision
• Intermediate Microsoft Office skills
• NetSuite and Salesforce experience preferred
• Ability to work comfortably in a fast-paced work environment, with multiple concurrent projects, priorities and high volume of incoming email
• Ability to plan, execute and deliver on projects in a timely manner; plus the ability to multitask on varying projects and initiatives
• Very high attention to detail; organized and thorough, with a desire for continuous improvement
• Stellar work ethic

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.