System / Operation Resident Engineer

Full Time
8 months ago

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

  • For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
  • Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
  • Industry analysts and press applaud Pure’s leadership across these dimensions
  • And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

Your primary responsibility will be to ensure that the storage infrastructure is running smoothly within the customers’ data center operations environment. 

The Resident Storage Engineer is responsible for monitoring and supporting the existing Pure Storage infrastructure at a customer account. The resident administrator must be able to operate with direct supervision from our customers and they must be pro-active members of the operations teams. 

The individual must be well organized and a self-starter with strong follow-through and problem solving skills. This is an enterprise class position and the candidate must be capable of representing Pure Storage in the context of our customer’s operating model. The individual must have the following skills.

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

  • On-site experience with customer interaction required
  • Management or experience with technical solutions for support data migrations is a plus
  • Data center moves/migrations/consolidations
  • Networking infrastructure
  • Data center relocation tools and technologies
  • Data center migration implementations for block and file share data
  • Experience with technical solutions for support data migrations
  • Strong verbal and written communication skills to exchange information with team members, systems administrators, Pure Storage management, and the customer.
  • Able to work with a customer’s technical representatives under a variety of circumstances to understand their requirements. 
  • Able to collaborate and share knowledge with Pure Storage technical team members and managers. 
  • Able to learn quickly and stay focused on the task at hand.
  • Maintain composure and professionalism under challenging circumstances.
  • A degree in Electrical Engineering, Computer Science, or equivalent.  
  • 5+ years’ experience in IT operations (preferably a storage related discipline).  
  • Networking and Fiber Channel experience / knowledge
  • Having knowledge of PureStorage Product Portfolio

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. 

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.