About Us:  

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. 

LogicMonitor's IT owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services.

Here's a closer look at this key role:

• Play critical role in creation and support of all Internal Systems infrastructure
• Administer tools in AWS
• Maintain the latest OS versions for amazon linux and Windows Server
• Maintain the latest application versions of Jira and Confluence
• Maintain licensing for Jira and Confluence
• Setup and administer SSO (Okta) for Fedramp SaaS tools.
• Be the gatekeeper for Fedramp tools making sure proper access is granted and restricted.
• Work closely with the IT team as a mentor and escalation point.
• Contribute to business continuity planning by creating runbooks and assist in the event of outages
• Provide remote support for other offices & be available for global offices in the case of an emergency

• Bachelor's degree in technical field desired or equivalent experience
• 4-6 years’ experience in information technology in a global high-tech environment
• Experience with Amazon AWS
• Solid fundamental networking knowledge (routers, switches, wireless, VPNs, firewalls, etc)
• 2-5 years experience with Linux operating systems
• 3-5 years experience with Windows server 2016+
• 2+ years patching infrastructure in a production environment
• Firm understanding of Identity Access Management (IAM) and least privileged access
• Experience managing datacenter and office equipment racks
• Be able to work during US hours
• Strong familiarity with ITIL and change management