At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.=

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Talent Acquisition Enablement Lead

Why We Have This RoleAs we continue to expand and evolve, it's essential to have a dedicated lead focused on enabling our recruiters for success. This role is crucial in ensuring that our organization attracts, hires, and retains top talent efficiently and effectively. This is a senior individual contributor role and is also part of our TA Leadership Team. 

Your ultimate responsibility is to ensure that the Talent Acquisition team is best-in-class in productivity, excellence/quality, systems, and diversity through training and enablement. This will include documenting processes (defining Standards of Excellence) and standardizing training globally. You will need to work across all TA Leadership Team members and ensure alignment between all functional and regional talent acquisition teams. 

How You'll Find SuccessSuccess in this role will be measured by your ability to streamline and optimize our talent acquisition strategies and processes, resulting in improved hiring outcomes and enhanced candidate experiences. You'll be a critical member of our Talent Acquisition Leadership Team and foster collaboration and alignment between TA leaders and individual contributors, as well as other relevant stakeholders across the business.

How You'll GrowIn this role, you'll have the opportunity to develop the enablement program for talent acquisition, including best practices and training programs. You'll also enhance your leadership skills by spearheading initiatives and driving change within the organization.

Things You’ll Do

• Develop and deliver training programs to empower recruiters and hiring managers with the necessary skills and tools.
• Educate recruiters so they spend less time navigating processes and more time on their core jobs. 
• Lead the design, implementation, and optimization of TA enablement processes and systems.
• Increase recruiter productivity through conversion rates and overall speed in hiring process.
• Enable recruiters to better understand where to prioritize their time.
• Partner with TA managers to better invest in every team member’s long and short term goals, including career development and planning.  
• Stay updated on industry trends and best practices to continuously enhance our talent acquisition capabilities.

What We’re Looking For On Your Resume

• 8+ years of relevant experience in Talent Acquisition / Human Resources / Training and Enablement. 
• Proven experience and career focus on building programs and process improvement. 
• Strong leadership and communication skills, with the ability to influence and collaborate effectively across teams.
• Experience developing and delivering live and virtual trainings and/or workshops.
• Proficiency in analyzing recruitment data and metrics to drive insights and decision-making.
• Knowledge of talent acquisition technologies and systems.

What You Should Know About This TeamOur talent acquisition team is passionate about finding the best talent to drive our organization forward. We value collaboration, innovation, and continuous improvement. As a member of this team, you'll have the opportunity to make a significant impact and contribute to our growth and success.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. 

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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