Technical Writer

Full Time
Bangalore, India
11 months ago

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

  • For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
  • Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
  • Industry analysts and press applaud Pure’s leadership across these dimensions
  • And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

IN THIS ROLE YOU WILL…

  • Write world class documentation for Portworx products. Combine your excellent communication skills with a strong knowledge of software development. 
  • Work with Kubernetes and Portworx to thoroughly understand and test the features and documentation you’re writing. 
  • Work with a globally distributed team across time zones in Asia, Europe, and the Americas. Be a highly collaborative worker and an enthusiastic communicator. 
  • Actively participate in software development by attending daily or weekly sync meetings, uncover features for documentation, report on documentation status for release features, and meet release deadlines for your areas of responsibility. Help your fellow colleagues do the same by providing reviews, feedback, and edits on their writing. 
  • Research new technologies, both externally at an industry level, and internally at the product level. In your research, interface with engineers and other subject matter experts directly to understand the features you’re documenting. You will then use those features yourself on the same production software and systems as your users. 
  • Push the limits of docs-as-code practices by leveraging your development skills to build new documentation experiences, make architectural and infrastructure improvements, and improve the build pipeline for documentation automation. Explore generative AI to accelerate content generation. 
  • Lead by example, showing other team members how to improve their writing and programming skills, suggest improvements to content strategy, interactivity, and automation.
Core job duties
  • Work with technical staff to research, write, edit, and maintain software documentation
  • Write release notes
  • Work with a globally distributed team
  • Attend daily or weekly meetings and syncs
  • Follow a style guide to write consistently and appropriately
  • Review colleagues’ writing
  • Write programs and build automation to improve tooling and content generation

WHAT YOU’LL NEED TO BRING TO THIS ROLE…

Mandatory requirements
  • Excellent command of the English language with an emphasis on writing for a global audience of developers
  • 6 years of experience in technical writing for software
  • 2 year of experience in web development
  • Familiarity with the following technologies: 
    • Linux command-line applications
    • Git
    • HTML, CSS, JS, React
  • Familiarity with docs-as-code concepts and static site generators
Preferred requirements
  • Experience with containerization: kubernetes, Docker
  • Experience with cloud services, virtualization, networking
  • Experience writing for open source projects using Markdown
  • Familiarity with agile development methodologies and comfortable working in sprints
  • Familiarity with generative AI

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. 

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.