Transcriptionist II - Speech Engineering
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.
Transcriptionist II - Speech Engineering
Why We Have This Role
Manual Transcription is the food that fuels our ability to evaluate and improve our automated transcription capabilities. We need to generate manual transcription for current data projects and we accomplish this with Manual Transcriptionists using our own cultivated set of conventions.
How You’ll Find Success
- 60 audio minutes of transcription minimum per day
- Identify gaps or problems in transcription conventions
- Build dictionary entries for jargon and technical terminology
- Facility with Text files and text encoding
- Work with Engineers to improve or adjust transcriptions for specific issues
- Learn how Manual Transcription is used for Training Automated systems
- Innovate new or more efficient ways to capture verbatim voice information
- Build Technical skills with Cloud operations
- Manage audio and text files in the Amazon Cloud
- Transcribe audio using transcription and text expander tools like Express Scribe and PhraseExpress
- Access and operate transcription in the AWS cloud, using Amazon S3 and workspaces
- Collaborate with Engineers to produce the most useful transcripts possible
- 2-5 years of Transcription Experience, especially verbatim transcription
- Speed and accuracy in transcription
- Facility with Text Editing
- Spreadsheet skills
- Personal Time and Project management
- 4 highly experience transcriptionists with experience in many types of transcription
- We collaborate effectively using Slack
- A friendly group with amazingly fast typing skills
- Active Collaborative Community of Transcriptionists to work with
- Fun Group Activities
- Collaborating with Engineers
- A diversity of audio data keeps each project interesting.
- Endless opportunities to learn new skills and increase technical acumen