Transcriptionist II - Speech Engineering

Full Time
Reston, VA, USA
5 months ago
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.   Transcriptionist II - Speech Engineering   Why We Have This Role Manual Transcription is the food that fuels our ability to evaluate and improve our automated transcription capabilities. We need to generate manual transcription for current data projects and we accomplish this with Manual Transcriptionists using our own cultivated set of conventions.   How You’ll Find Success
  • 60 audio minutes of transcription minimum per day
  • Identify gaps or problems in transcription conventions
  • Build dictionary entries for jargon and technical terminology
  • Facility with Text files and text encoding
  • Work with Engineers to improve or adjust transcriptions for specific issues
  How You’ll Grow
  • Learn how Manual Transcription is used for Training Automated systems
  • Innovate new or more efficient ways to capture verbatim voice information
  • Build Technical skills with Cloud operations
  Things You’ll Do
  • Manage audio and text files in the Amazon Cloud
  • Transcribe audio using transcription and text expander tools like Express Scribe and PhraseExpress
  • Access and operate transcription in the AWS cloud, using Amazon S3 and workspaces
  • Collaborate with Engineers to produce the most useful transcripts possible
  What We’re Looking For On Your Resume
  • 2-5 years of Transcription Experience, especially verbatim transcription
  • Speed and accuracy in transcription
  • Facility with Text Editing
  • Spreadsheet skills
  • Personal Time and Project management
  What You Should Know About This Team
  • 4 highly experience transcriptionists with experience in many types of transcription
  • We collaborate effectively using Slack
  • A friendly group with amazingly fast typing skills
  Our Team’s Favorite Perks and Benefits
  • Active Collaborative Community of Transcriptionists to work with
  • Fun Group Activities
  • Collaborating with Engineers
  • A diversity of audio data keeps each project interesting.
  • Endless opportunities to learn new skills and increase technical acumen
  Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection ActQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.   Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.   Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.