At commercetools, we are:

Engaged: We didn't become the fastest growing, highest ever valued SaaS software company in digital commerce with nearly 100% year-over-year growth by sitting on the sidelines.

Inspired: We continually explore what's possible. As the founder of the headless commerce concept, the leader in true composable commerce, and the visionaries behind MACH® — our patented tech has radically disrupted the world of enterprise ecommerce software. And we are just getting started!

Valued: Intelligent, resilient, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of care.

The Opportunity:

Join our dynamic product team at the heart of managing the B2C and B2B launchpads as a Senior UX/UI Designer! You'll play a crucial role in enhancing the user experience for our business users, contributing to our mission of delivering intuitive, new features. As a key member of our team, you will have the autonomy to navigate the full spectrum of the design process within our customer domain – from conducting initial discovery research to crafting the final launchpad design.

Your work will directly impact two core assets of the commercetools Frontend, vital to bringing our entire portfolio to life:

• B2C Store for retail: As our pre-configured, turnkey storefront solution, B2C Store for retail exemplifies our capability to provide robust, user-friendly online shopping experiences. It's engineered to offer a seamless, superior B2C shopping journey, showcasing the effectiveness of our frontend technology.
• B2B Manufacturing Store: Tailored specifically for B2B e-commerce, our B2B Manufacturing Store presents a specialized, ready-to-integrate starter kit. This kit is fortified with the latest B2B functionalities derived from Composable Commerce, designed to streamline B2B e-commerce operations.

Are you eager to contribute to and learn from an accomplished UX/UI design team within an open, supportive environment? We're excited to see your application!

Your Mission:

• Represent our customer needs within a cross-functional team, with an ability to articulate and lead design decisions with the team and stakeholders
• Conduct discovery research together with your entire cross-functional team selecting the scope
• Collect, organize, and analyze quantitative and qualitative data to solve our customers' and end-users’ problems
• Plan and conduct user research studies (workshops, interviews, surveys, or usability testing sessions), defining and documenting research goals
• Create personas, user flows, wireframes, sketches, and/or prototypes to communicate your design proposals with the team
• Experience with design systems, design and create pixel-perfect User Interfaces
• Stay up-to-date with industry trends, best practices, and emerging technologies to continuously improve the quality of our design solutions to build visually appealing and cutting-edge designs that set new standards

What you need to succeed:

• 3+ years of experience conducting research studies, applying User Experience design methods and techniques, and delivering User Interfaces
• Good understanding of conducting user research and flexibility in applying User Experience processes that encompass all aspects of the User Experience cycle
• Experience in B2B, enterprise software design, or any other SaaS application for e-commerce
• Strong ability to convert the user’s needs to visual interfaces, applying our design system and patterns
• Proficiency in prototype tools such as Figma
• Strong verbal and written communication skills in English
• Ability to work independently by organizing and prioritizing your workload

Nice to have:

• Degree in Design, Interactive Media, HCI, any User Experience-related studies, or any applicable professional experience
• UX writing skills

Tech at commercetools:

We Are Open Source And Innovative By Design

🚀 We make rapid progress by being early adopters of React, Scala, and GraphQL

📋 We share & contribute to the open source community: https://github.com/sangria-graphql

⚙️ We <3 Automation and Machine Learning

We care about your Growth and Well-being

💰 Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits  and perks

☀️ Workation: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

Are you ready? Come grow with us!

🔍 Are you looking for something else? Check out our Career Page and our Website for more information.

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools celebrates being a diverse environment and is proud to be an equal opportunities employer. If your professional profile aligns with our specific hiring requirements and company culture, then we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.