User Experience Designer

Full Time
Auckland, New Zealand
2 weeks ago

About Nintex: 

At Nintex, we are transforming the way people work, everywhere.  

Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes. We improve their lives though the technology we build. 

Nintex engineers are building more than just software and know the impact one line of code can make. We are the experts that build the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach and we don’t wait to create and carry out opportunities for innovation in our business – and our products. Our work makes the hard stuff appear easy to anyone with clicks-and-not-code process automation. 

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced and we value our people’s curiosity, ideas and enthusiasm. We deliver on our commitments, we don't wait to implement ideas or fix issues, and we treat each other with respect and consideration. 

About the role: 

The User Experience Designer will be responsible for the usability and UX consistency across their product line or domain as well as digital interfaces such as mobile and any other digital applications. This role will also create, evaluate and modify prototypes to support evolving software application development. Individuals in this role must be user-focused and analytical.

Your contribution will be:  

Design Process: The User Experience Designer is responsible for the end-to-end user experience process which is aligned to the Nintex Feature Development Lifecycle process. This lifecycle process consists of 5 key phases: exploration, definition, design, implementation, and release and learn. The User Experience designer will align user-centric practices to this global Nintex standard process.  

The User Experience Designer will produce artefacts during the process including: sketches, user flows, storyboards, high-fidelity designs, interactive prototypes, user journey maps, and more as required for the project. 

Research: The User Experience Designer will proactively conduct research from initial exploration and discovery phase right through to product lunch. Appropriate research will be conducted during and after the definition and design stages in the process. In this role, the individual will conduct research using various methods including exploratory semi-structured interviews, surveys, and usability tests. Upon research completion, this role will be responsible for the analysis of research findings, writing reports and communicating results to the UX and product teams. Key stakeholders including Directors, Engineering, Product Managers and other UX designers will be kept informed of research progress verbally and through appropriate documentation. 

Testing and Best Practice: The User Experience Designer will execute usability research to ensure that solutions provided and researched will be accessible and intuitive. The testing of designs will help identify potential usability issues and design opportunities. Recommendations and enhancements will be made as needed. The ability to stay on top of current trends in usability best practices and methods will be crucial to the success of this role and the User Experience Designer will continuously research in this field. 

Process and Standards: This role will ensure that user-centred design principles are applied through the project lifecycle. In addition, the success of this role will depend on the User Experience Designer participating in the development and implementation of User Experience policies, processes, and standards. The User Experience Designer will assist in the creation of the Nintex Design System, the UX research library and UX toolkit. Ensuring that high standards and processes are adhered to. In the spirit of continuous improvement and thought leadership, the User Experience designer will also help in the design of procedures and metrics to measure the impact of design changes. 

Work Complexity and Business Requirements: The User Experience Designer will be a valued member of their team and add value to processes within the UX team. This role will work on multiple moderate to complex tasks / projects, working well as part of the team to collaborate with the research and development organisation to define and fulfill business concepts and solutions aimed at the success of Nintex in the short and long term. 

You may be directed to perform other reasonable tasks by your manager. 

To be successful, we think you need:  

A bachelor's degree in any discipline (as UX is a multi-disciplinary field) or equivalent work experience 

What’s in it for you? 

Nintex employees have the freedom to work how they work best. We are virtual-first across our global workforce. Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences.  

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

  • Global Gratitude and Recharge Days
  • Mindfulness and counseling resources
  • Invention/patenting assistance
  • Meaningful recognition
  • Community impact opportunities
  • Multiple tools through which to learn and grow, and an incredible global community 

View more here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

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