At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The Workplace Operations Specialist, Events is responsible for providing exceptional events support and coordination, ensuring an intentional, inclusive, and delightful experience for all team members.

ABOUT YOU

You possess a strong ability to prioritize and execute tasks in alignment with the overall goals of the team. You feel comfortable making decisions in a fast-paced, ever-changing environment. You have a growth mindset and know how to stay self-motivated and demonstrate a positive attitude.  You feel empowered to take initiative and lead from your seat. You consistently demonstrate strong verbal and written communication skills.

• Be the face of the Workplace Operations team in all aspects of events and operations in the workplace. Partner with local workplace teams at other Lyft offices to align on and coordinate company-wide and interoffice events
• Partner closely with Team Member Experience and I+D partners to incorporate company-wide celebrations, initiatives, and ERG recognitions into workplace events on an annual basis
• Advocate for intentional events programming that caters to the resources available at each participating Lyft location by representing Workplace Operations in event meetings and planning efforts
• Drive event programming at SFHQ as the main point of contact for the intake, planning, and execution of onsite events as part of overall Workplace Operations core functions
• Own the intake and response for events-related tickets for SFHQ and act as the primary resource for event hosts and organizers
• Manage vendor operations & relationships for services related to events (e.g. janitorial, food/beverage, decor, etc.)
• Act as a primary point of contact for property manager & building security; partner with internal teams such as Physical Security, IT/AV, Internal Comms, EBP’s, Chiefs of Staff, onsite vendors, etc., on event-related support and logistics
• Manage inventory of event-related supplies and place orders as needed
• Perform regular floor walks daily to ensure all conference rooms and shared spaces are neat, organized and in general working order, escalating issues as applicable
• Maintain consistent and clear communication with other Workplace team members in regards to any facilities, security, or personnel related concerns
• Partner with leadership on site to provide facilities support for Lyft events
• Other site specific duties required by the property in question
• Support the Workplace Operations Lead and Manager in additional duties as necessary.

• Be aligned with Lyft’s Core values: We are customer-obsessed. We strive for excellence. We are accountable. We all belong.
• A passion for facilitating an overall positive employee experience through ongoing operational support
• 3+ years of customer service experience
• 1+ years of workplace events experience
• Possess the ability to remain agile and multitask effectively in a fast-paced environment
• Strong ability to manage competing priorities and projects
• Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively, including but not limited to emergency situations.
• Capable of prioritizing tasks/duties as assigned and delegating tasks as needed

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role is on-site at a Lyft location in San Francisco full time. #Onsite

The expected base pay range for this position in San Francisco is $72,000-$90,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.