Workplace Services Coordinator

Full Time
New York, NY, USA
11 months ago

About Harry’s 

Harry’s Inc. started in 2013 with a specific goal: disrupt the shaving industry by creating an innovative, everyday product at a fair price. Since then, Harry’s has expanded to Canada and Europe, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, launched two new brands including Flamingo and Cat Person, and made our first brand acquisition with Lumē. 

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, the Harry’s team is composed of some of the most brilliant, diverse, and humble people you’ll ever meet. 

Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 5 or 500, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback.

 

Harry’s is operating as a hybrid-first environment - for us, that means that we ask folks to come into our beautiful, 70,000 square foot SoHo office a minimum of 2 days per week, with flexibility to choose exactly which days work best for you.  What will you get out of that?  Bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday.  Can’t forget the free products and the opportunity to have some meetings without Zoom (remember what 2019 was like?)

 

About the Role

The Workplace Services Coordinator role is a critical function within the Workplace Experience (WPX) team at Harry’s Inc. We’re looking for a hospitality-oriented individual who is excited to work in an evolving office environment with lots of opportunity to shape the onsite experience.  

 

What you will accomplish:

  • Independently operate the onsite mailroom for Harry’s Inc corporate headquarters
  • Process and handle all incoming and outgoing mail, including sorting and distribution, proper routing, label creation, and international processing
  • Act as a key partner to H’ internal teams in managing special request items like USPS, FedEx, courier service, pallet deliveries, and international customs questions
  • Maintain records for incoming and outgoing items and mail delivery to employees
  • Respond promptly to all requests for shipping & receiving assistance and provide excellent customer service through research, resolution, and follow up
  • Proactively establish and reimagine processes for ongoing smooth operations
  • Document our mailroom procedures so they’re detailed and easy to read 
  • Maintain mailroom and print/copy room stocking, inventory, and cleanliness
  • Support the WPX team with onsite activities like vendor deliveries, regular event set ups, ad hoc facilities projects, product stocking, and employee gifts
  • Support regular lunch and breakfast deliveries, including set up and employee notification
  • Interact regularly and build relationships with colleagues across all business lines 
  • Serve as an ambassador for the office space - help newcomers get oriented, answer questions about resources, and anticipate needs with a hospitality first mindset

 

This should describe you:

  • Prior experience working in corporate mailroom operations
  • Proactive: You take initiative to solve problems and get the job done
  • Hard working: You are reliable and consistent in your work and mindful of coordinating coverage when out of the office
  • Organized and thoughtful: You create great processes to keep organized and always think about the impact to end users
  • Service-oriented: You have infinite enthusiasm for helping our Harry’s employees
  • Curious: You’re a learner who’s always seeking to improve yourself and your team
  • A sense of humor
  • Able to lift up to 50 pounds

 

 Here's who you'll work with: 

  • Reports to the Sr Manager of Workplace Experience within the People team
  • Assistant Facilities Manager on in-office projects and thorny mailroom questions
  • Sr Associate, Employee Experience on event setups and in-office activities
  • Internal teams like IT, People, R&D, Supply Chain, and executive assistants, but will also work cross-functionally to support all teams in the office
  • External vendors and service providers  

 

Benefits and perks

  • Medical, dental, and vision coverage
  • 401k match
  • Equity in Harry’s 
  • Unlimited PTO and flexible working hours
  • Wellness and L&D stipends
  • One month sabbatical after 5 years
  • 16 weeks parental leave
  • Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
  • Free products from all of our brands

 

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

We can’t quantify all of the intangible things we think you’ll love about working at Harry’s, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $56,100-$66,000, but the final compensation offer will ultimately be based on the candidate’s location, skill level and experience.  

#BI-Hybrid #LI-CT1